You have entered an upgrade license, please enter the previous license

Discussion in 'Installation and Configuration of Parallels Desktop' started by SeavC, Feb 26, 2023.

  1. SeavC

    SeavC Bit poster

    Please help me, I just bought a new license for the parallel, and it required me to enter the previous license which I don't have because I just used the 14 trial from parallel. I don't have it at all, please help me !
  2. Nazeemabanu@P

    Nazeemabanu@P Moderator

    Hello @SeavC , if you have purchased upgrade key, then you have to activate along with the previous Parallels license key. If you do not have previous key, then purchase the full license key instead of upgrade key, and we will help you to get the refund for the upgrade key. thanks.

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