"Your PC/Device needs to be repaired" - Error code: 0xc0000221

Discussion in 'Windows Virtual Machine' started by SimonC19, Jun 16, 2024.

  1. SimonC19

    SimonC19

    Messages:
    1
    I am having issues with a Windows 10 installation on a Mac.

    I tried to boot up the virtual machine yesterday afternoon and got the following error message:

    Recovery
    Your PC/Device needs to be repaired
    The operating system couldn't be loaded because a critical system driver is missing or contains errors.
    File: \windows\System32\drivers\storachi.sys
    Error code: 0xc0000221

    I have tried a number of things already but nothing seems to be working. I can't seem to boot the system in Safe Mode either.

    The following has not worked:
    - Repair computer from disc (virtually mounted .iso) - I have tried a couple of times and it either fails or sends me back to the "Advanced Options" Screen
    - Start-up Repair - I get the message "Start-up repair couldn't repair your PC"
    - System Restore - It runs through the process but fails with an error code 0x800705aa
    - Uninstall updates - get an error message "We ran into a problem..."

    I only use the virtual machine for one program but it is critical to my business. It contains all of the information I need in an access database, if I am unable to restore the machine is there any way I can extract the database from the Mac side and reinstall a fresh copy of Windows?

    Any input and possible solutions would be hugely appreciated.

    Thanks
     

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