No prompt to activate Parallels?

Discussion in 'Installation and Configuration of Parallels Desktop' started by Broad-Arrow, Sep 23, 2011.

  1. Broad-Arrow

    Broad-Arrow Bit poster

    Messages:
    3
    I preface this post by saying that I have been a PC user for many years but decided to to switch to Mac, so I'm still on a learning curve.

    I have tried to download Parallels 7 onto my 2 week old MBP 13" i5 8GB RAM, 500GB HD running MAC OS 10.7.1 (Lion) without success. After hitting the install button the Parallels 7 program appears to be installing however the activation screen does not appear at the end of the install. When I click on the Parallels icon on the desktop the installation screen appears again...(there's no Parallels desktop).

    What is the problem?

    TIA.
     
  2. Tony Carreon

    Tony Carreon Hunter

    Messages:
    155
    the "parallels icon" on your desktop is probably the installer. the activation screen shows up when you actually launch parallels.

    go to Macintosh HD -> Applications -> double-click on the Parallels Desktop application

    eject (drag to the trash) the icon on your desktop to eject the installer
     
  3. Broad-Arrow

    Broad-Arrow Bit poster

    Messages:
    3
    Thank you!

    Many thanks for the guidance. It's now working!
     

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