VM in a "stopping state"

B

Bossone

Bit poster
I try to log in to my XP virtual machine (which worked fine before) and it is just acting like it is loading or closing the the icon spinning. I get a box that says "unable to complete operation" since windows XP VM is in a stopping state. I can stop it and force it to quit, but it does no good. If I go into the configure mode, i get another box that comes up that says " Safe Mode can't not be used with Boot Camp hard disks.

My windows in boot camp works fine. Shutting down the machine does no good.

I have looked at the knowledge base under frozen machine and I see the uuid, but from there I don't understand how to sudo kill it? If that will even fix it.

HELP!!!!!!
 
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ALLANL,

please describe you problem mode detailed (bootcamp and non-botcamp VMs are differ), send problem report (Help->Report a problem) and post report id.

Thanks.
 
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Thanks, Stuw. I sent a problem report. The problem id is 12402962. I also made a support request. The support code is 56798-90221.
Any help will be appreciated; I'm locked out now of things that I would like to be able to get to for budgeting and taxes.
Allan L.
 
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Thanks, new report is ok. I will investigate your problem.

Did you try to reboot your host? How often this problem occurs?
 
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To fix this issue just edit VM's config.pvs and set SafeMode (and UndoDisks, if it's value is 1) value to 0.
<UndoDisks>0</UndoDisks>
<SafeMode>0</SafeMode>
Click to expand...

This fix worked for me. This really should get made into an FAQ or KB article to help others who get into this situation. It took me nearly an hour of searching and troubleshooting to find this thread with the solution. It should also get fixed in a future build to prevent the possibility of this error.
 
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Sorry, I am new to this. I cannot find anything related to VM, neither the config.pvs. I only have a parallels Desktop App.

Please explain where I can find the config.pvs . If I make a search for this there is nothing, so I guess it must be bundled somewhere (and I have to do the show content thing) to find it. But what and where? Please help. I really need to get my windows working again urgently.

Thank you
 
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YogeshKK,

Make right click on VM in VM list (in Parallels Dektop) and choose "Show in Finder". Then right click on the VM bundle (in Finder) and choose "Show package contents". config.pvs is inside VM bundle.
 
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NO Help?

Need to work and it is good at all that i am not abel to get any info from you guys.
it is a simlpe parallels desktop 7 that will help me work and it is not working at all.
no emails or reply.....?
 
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Hi

MidvalleyU said:
parallels 1498050 report is in stopping mode only...help
Click to expand...

MidvalleyU said:
Need to work and it is good at all that i am not abel to get any info from you guys.
it is a simlpe parallels desktop 7 that will help me work and it is not working at all.
no emails or reply.....?
Click to expand...

Problem report with id 1498050 is from Parallels Desktop 5 (5.0.9220.531002). Could you please reinstall parallels desktop 7 and try your case once again ?
 
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Stuw said:
Thanks for report, it is very usefull for problem analysis.

Safe mode and snapshots are not supported for bootcamp vm's.
To prevent the problem don't run bootcamp vms in safe mode and don't try to create snapshot.

To fix this ussue just edit VM's config.pvs and set SafeMode (and UndoDisks, if it's value is 1) value to 0.
<UndoDisks>0</UndoDisks>
<SafeMode>0</SafeMode>

After that reboot your mac. After the reboot it will be possible to start bootcamp vm (Virtual Machine -> Start).
Click to expand...


hello sir.
i'd found config.pvs , can guide me step by step how to ? -> edit VM's config.pvs and set SafeMode (and UndoDisks, if it's value is 1) value to 0.
<UndoDisks>0</UndoDisks>
<SafeMode>0</SafeMode>

i'd sent a problem report with the ID number 23502911 for your further references.

p/s : for those who still didn't know to find config.pvs i found another way which is right click on " my boot camp " press show original ("My Boot Camp.pvm " will come out), n then right click on "My Boot Camp.pvm", click "show package contents", n then there we go config.pvs
 
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