After upgrading to PD9 I have to click everything multiple times..

J

JoacimB

Junior Member
Doesn't seem to trigger on the first click, or like input lag. Click once, nothing happens. Click twice, something might happen. Click more then twice something does happen…

Running on ML with PD Build 9.0.23036 and W8 with all updates. Yes, Parallel Tools are updated.


Any ideas?
 
can you pls make a problem report to sort the problem out (Help -> Report a Problem) and post obtained number here.
 
Hello, I have the same problem
It seems that windows continuously "loose" and "find" mouse and keyboard
looking in Windows Control Panel/Hardware, Virtual Bluetooth controller, virtual keyboard, and printer continuously appear and disappear
Never happened with first version of Parallels 9 downloaded, problem appeared with first version update
 
Same here...
It seems that windows continuously "loose" and "find" mouse
looking in Windows Control Panel/Hardware, with accompanying
irritating "do-doop" sound.........................
 
Done!
The number: 28205755

Hope this can be sorted swiftly, as the PD9 is unusable as it is now.

I can also confirm that the "Virtual Mouse" vanishes and appears, in regular intervals of every 10s or so. Disappears for 1-2s and then rinse and repeat… Can't see that the keyboard vanishes though.
I see it here: Control Panel\All Control Panel Items\Devices and Printers

I have a Apple USB keyboard and a Magic Mouse

mouse0.pngmouse1.png
Denis V. Lunev said:
can you pls make a problem report to sort the problem out (Help -> Report a Problem) and post obtained number here.
Click to expand...
 
I can also confirm "Virtual Mouse" vanishes and appears, in regular intervals of every 10s or so. Disappears for 1-2s and then rise and repeat…

Very annoying ding-dong sound from Windows as it enumerates and disconnects every 10 seconds!!!

Unfortunately I need to have my sound on for other stuff :-(. Any other quick work around in the mean time?
 
Gawied said:
I can also confirm "Virtual Mouse" vanishes and appears, in regular intervals of every 10s or so. Disappears for 1-2s and then rise and repeat…

Very annoying ding-dong sound from Windows as it enumerates and disconnects every 10 seconds!!!

Unfortunately I need to have my sound on for other stuff :-(. Any other quick work around in the mean time?
Click to expand...

Windows not only loses the mouse, but also the whole system hangs for a few seconds while enumerates devices. PD9 is completely useless to me until it is resolved.
 
I have exactly the same issue, Virtual Mouse comes and goes along with the USB connect/disconnect "bing bongs". Please resolve ASAP or advise how I can downgrade to Parallels 8.
 
FabioA said:
Windows not only loses the mouse, but also the whole system hangs for a few seconds while enumerates devices. PD9 is completely useless to me until it is resolved.
Click to expand...

Share your sentiments, I downgraded to PD8 in the mean while!
 
Denis Lunev of Parallels has a work-around in the Windows Guest OS section ("Parallels 9 "Human Interface Devices" constant device disconnect/rediscovery"):

we were able to reproduce the problem locally in our lab.

The following boot flag helps us to avoid this issue and at least for one customer coming through support chain: devices.usb.ehc=0

The flag should be set in Virtual Machine -> Configuration -> Hardware -> Boot Order -> Boot flags

We are working hard on the issue right now. Sorry for inconvenience and thank you for patience.

Seems to work for me, let's hope the next version fixes this (race condition for USB2 devices apparently) and the fact I can't get Parallels Access to NOT start up automatically.
 
hardcode said:
Denis Lunev of Parallels has a work-around in the Windows Guest OS section ("Parallels 9 "Human Interface Devices" constant device disconnect/rediscovery"):

we were able to reproduce the problem locally in our lab.

The following boot flag helps us to avoid this issue and at least for one customer coming through support chain: devices.usb.ehc=0

The flag should be set in Virtual Machine -> Configuration -> Hardware -> Boot Order -> Boot flags

We are working hard on the issue right now. Sorry for inconvenience and thank you for patience.

Seems to work for me, let's hope the next version fixes this (race condition for USB2 devices apparently) and the fact I can't get Parallels Access to NOT start up automatically.
Click to expand...

This WA worked for me. Thanks a lot. Let's wait for final fix.

BTW, is there any impact using "devices.usb.ehc=0" flag???

thx
 
FabioA said:
BTW, is there any impact using "devices.usb.ehc=0" flag???
Click to expand...

As I understand it the work-around disables USB2 leaving USB1 and USB3 active, so it may cause a degradation in USB performance if you're using version 2. It isn't bothering me though. A LOT less than the incessant "bing bong" of Windows getting confused over the Virtual Mouse!
 
Work Around works for me. I get the ding dong sound once or twice when starting the virtual machine then all is well. Looking forward to update.

Lobo
 
I'm running my Boot Camp partition in PD9 and the above workaround seems to have solved it for me as well.

But there's still the issue with not having USB2 support.
 
Parallels, please advise when an update has been released to PD9. I can wait before installing and am currently restricting my Windows 7 x64 use to Boot Camp (OS X Mavericks DP7).
 
Ditto. Multiple clicks required. Annoying intermittent delay after mouse click and sometimes key press. Critical flaw. Makes version unusable. Old version was great. Doesn't anyone test this stuff???
 
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