Can't print from Win 10 / PD 11

L

Levoy Hurley

Member
First, I don't do a lot of printing from my VM so don't know how long this issue may have existed.

Windows correctly IDs my HP 8500 in Settings, but I can't even print a test page. Nothing in the queue, either. One thing I notice when I hit the Test Page button is a little dialogue window that drops down from top of screen then disappears. I have no idea what it say - it's gone too quickly. Have tried reinstalling Tools and I have all updates.
 
Levoy Hurley said:
First, I don't do a lot of printing from my VM so don't know how long this issue may have existed.

Windows correctly IDs my HP 8500 in Settings, but I can't even print a test page. Nothing in the queue, either. One thing I notice when I hit the Test Page button is a little dialogue window that drops down from top of screen then disappears. I have no idea what it say - it's gone too quickly. Have tried reinstalling Tools and I have all updates.
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Hi, please try this KB
 
Success!! Thanks, Maria!

Btw - it's not critical, but I noticed that some of the labels and names in the KB don't exactly match up with the latest (i.e., Yosemite) OS dialogues.
 
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