update problem for Parallels Desktop 12 for Mac 12.1.1

Discussion in 'Installation and Configuration of Parallels Desktop' started by Emre2, Nov 28, 2016.

  1. Emre2

    Emre2 Bit poster

    Messages:
    2
    I cant update my Parallels to 12.1.1. Problem its like when I click to Install Update's button the application is down.so I need help for that problem as soon as...
     
    Emre2, Nov 28, 2016
    #1
  2. Maria@Parallels

    Maria@Parallels Problem solver

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    8,115
    Did you get any error message?
     
    Maria@Parallels, Nov 30, 2016
    #2
  3. Emre2

    Emre2 Bit poster

    Messages:
    2
    I click to Install Update's button and the application just down , never give any error message or something
     
    Emre2, Nov 30, 2016
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi enre2, it would be great if you could share the screenshot of the error message so that we will investigate further and help you in a better way.
     
    PaulChristopher@Parallels, Dec 3, 2016
    #4

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