Accidently bought wrong version

Discussion in 'General Questions' started by G.M, Feb 15, 2017.

  1. G.M

    G.M Bit poster

    Messages:
    2
    Hello,
    I accidently bought a wrong version of Parallels Desktop. I bought the upgrade version but at the installation I found out I had to buy a new license.
    My reference number is 107232526. Is it possible to have a refund of my invoice AKD-73653400636 for the amount of Euro 49,99?
    Best Regards,
    G. Muus
    Netherlands
     
    G.M, Feb 15, 2017
    #1
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    We would like to inform you that we provided you with refund for the order 107232526

    Refunds take between 5-7 business days to appear on your account.

    Please let us know if you have any additional questions.

    Thanks you for your time and cooperation.
     
    Maria@Parallels, Feb 16, 2017
    #2
  3. G.M

    G.M Bit poster

    Messages:
    2
    Hello,
    Just received an e-mail that the amount of Euro 49,99 was refunded. Thank you for that.
    Best Regards,
    G. Muus
     
    G.M, Feb 16, 2017
    #3
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Glad to know that everything is OK :)
    Thank you for sharing the results.
     
    Maria@Parallels, Feb 16, 2017
    #4

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