product reached activation limit...

L

LindsayP1

Bit poster
happily using parallels on my MacBook pro when it got fried following too-close shave with a cup of coffee. reinstalled onto another pro and i'm told i've run out of activation options....i can't de-activate the previous host as it is U/S. how can i get it activated onto my new machine? thanks for any tips.....
 
Hi Meena - here is the confirmation of my order.... it should still be valid until next April - I think!!
Thank you for your help
Lindsay
 
Hi there - a bit of a misunderstanding. My mail to you was in response to your request for the activation code i had been issued with when i bought the licence. So I just screen grabbed the invoice (which had the AC on it). This was just proof I had paid... I am still NOT able to activate the licence. PLEASE help! thanks
 
LindsayP1 said:
Hi there - a bit of a misunderstanding. My mail to you was in response to your request for the activation code i had been issued with when i bought the licence. So I just screen grabbed the invoice (which had the AC on it). This was just proof I had paid... I am still NOT able to activate the licence. PLEASE help! thanks
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Hi @LindsayP1, we have made few changes in the key settings. Please reactivate Parallels Desktop with a Business license key.
 
Hi there - thanks for this last message. How do i do this? Sorry to be dim... I seem to still be running the trial (I thought it would have run out as I have been away) but its still going. anyway... where and how can i "activate PD with a Business licence key"? DO you mean the 25 digit number i received when i bought PD licence in April?
 
Hullo all of you at Parallels who have helped! Activation successful this morning... you have been exceptionally helpful and totally supportive. Thank you sincerely. Parallels continues to get my recommendations and now its after purchase service is added to the good things I tell people about. thank you, all of the respondents. If you can, please can you ensure your management sees this thread. best wishes, Lindsay
 
LindsayP1 said:
Hullo all of you at Parallels who have helped! Activation successful this morning... you have been exceptionally helpful and totally supportive. Thank you sincerely. Parallels continues to get my recommendations and now its after purchase service is added to the good things I tell people about. thank you, all of the respondents. If you can, please can you ensure your management sees this thread. best wishes, Lindsay
Click to expand...

Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!
 
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