Deactivate Parallels Desktop 10 - moved to new machine

Hi,
Moved parallels desktop 10 to new mac, cannot activate - number of activation reached. can you reset please.

Thank You

 

Hello DarrenG1, we have reset your Parallels Desktop 10 license key. Please activate it now and let us know how it goes.

 

Sorted. Thank you for prompt reply and action. Much Appreciated

 

You're most welcome. Please feel free to reach us anytime.

 

Hi, have the same problem. Cannot activate Parallels on my new MAC, due to license max activations. Can you reset?
Thanks

 

Hi @DonatasP , we have made the changes. Please
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Hi, still is not possible to activate on new mac. There is no possibility to deactivate on old computer. Can you deactivate license? And I will try to activate it on new one?

 

I should open terminal on new or on old mac?

 

HI, I activate on old mac again

 

can we reaped all process again, sorry

 

Super, everything is working good. Thanks

 

Same problem as others. I've uninstalled on my old Mac and it won't let me activate on the new Mac. Tried the prlsrvctl activate-license-online command as suggested, still no luck. What do I do now?

 

Hello KenW6,
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Hello KenW6, please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks!

 

Thanks, the terminal command solved my issue.

 

We are glad that the issue is resolved. Feel free to reach out to us.

 

Same issue here: migrated to new Mac, but can't activate. There's no way to deactivate on the old Mac, and the Terminal command doesn't work for me.

 

Hello CharlesB7, We have made the necessary changes for the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.