Configuring memory in Parallels 13

Discussion in 'Installation and Configuration of Parallels Desktop' started by CraigF1, Oct 19, 2017.

  1. CraigF1

    CraigF1 Bit poster

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    I'm a virtual newbie to Parallels (used it a long time ago but haven't used it for years). I have an iMac with 16GB RAM and want to allocate 8GB RAM, but Parallels is auto configured to 2GB. I've read the article 113649 which instructs to shut down the virtual machine then change the memory, but when I close Windows the configure option is no longer available. What am I doing wrong?
     
  2. Alfena@Parallels

    Alfena@Parallels Pro

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  3. CraigF1

    CraigF1 Bit poster

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    Thanks Alfena, sorted! I thought it would be something simple... :eek:)
     
  4. Alfena@Parallels

    Alfena@Parallels Pro

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    Hello @CraigF1 , Glad to know it works. We are always here to help
     
  5. DougA3

    DougA3 Bit poster

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    The directions on that link don't work for me. It says to start parallels and go to control panel, which then says to shut parallels before adjusting. Just going in circles here...
     
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    Hi @DougA3, you will be able to adjust the settings when your virtual machine is not running but its window is present on the screen, or when your virtual machine is running in Windowed mode.
     
  7. Kristine2

    Kristine2 Bit poster

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    Hello, I guess I have the same issue as DougA3. When I run parallel 13, a window pop up saying "The specified video memory size is invalid" so I found the configuration of windows 10, however it says "To be able the change the settings on this page, resume the virtual machine and shut it down" and I could not make any changes on this page. What can I do?
     
  8. Ajith1

    Ajith1 Parallels Support

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    Try to force quit/kill the virtual machine directly from the Activity Monitor then change the graphics memory.
     

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