I don't know how to create a new virtual machine

Discussion in 'Installation and Configuration of Parallels Desktop' started by YekatherinaB, Apr 25, 2018.

  1. YekatherinaB

    YekatherinaB Bit poster

    Messages:
    5
    I have just purchased a new Parallels desktop application.
    I am now at step 3
    Step 3: Create a new virtual machine
    Open Parallels Desktop.app from the Applications folder and choose File > New.​

    However, there is no NEW in the File folder (see the image attached)
    Could anyone please help me to get through it and install a virtual machine?
    Thank you!
     

    Attached Files:

  2. AJ@Parallels

    AJ@Parallels

    Messages:
    712
    Hello YekatherinaB, Please check our private conversation.
     
  3. Hi YekatherinaB. Please start Parallels Desktop and click on the Parallels Desktop icon in the Mac menu bar on the top (it looks like 2 red lines) -> New. Then proceed with the installation.
     
  4. YekatherinaB

    YekatherinaB Bit poster

    Messages:
    5
    Dear Sathiya, as I said in my initial thread, there is no NEW in the File. And there is nothing like 2 red lines either. I am attaching a printscreen again. I am not sure what to do
     

    Attached Files:

  5. AJ@Parallels

    AJ@Parallels

    Messages:
    712
    HEllo YekatherinaB, Kindly remove the current Windows installation by following this link . Please download the Windows 10 home edition from this link < http://www.microsoft.com/en-us/software-download/windows10 > and install it < refer https://bit.ly/2G4tRVc for assistance >
     
  6. YekatherinaB

    YekatherinaB Bit poster

    Messages:
    5
    Dear Aj, thank you for your help! I managed to remove the old virtual machine, install a new one and my windows is running now!
    Best,
    Yekatherina
     
  7. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We are happy to hear that you are able to resolve the issue. If you have any other questions related to Parallels Desktop or in need of support, let us know.
     

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