Can not activate licens on new MAC

[PeterB20]

Hi,

I recently switched to a new MAC, and wants to move my license to this. However, I am getting the reply below. I should mention that I have "logged out" one the old MAC that I am moving from .

"You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."

What to do?

Brgds Peter

 

[Alfena@Parallels]

Hello @PeterB20 , we have made necessary changes to your activation key, please reattempt activation and check if it works. Thanks

 

[PeterB20]

Fast reply. THANKS. Very much appreciated. And yeah. It works Brgds Peter B

 

[Ajith1]

Fast reply. THANKS. Very much appreciated. And yeah. It works Brgds Peter B

We are glad to hear that your issue is resolved. Feel free to reach us anytime for support.

 

[PhilipG2]

Hi, we have the same issue

 

[Meenakshi@Parallels]

Hello PhilipG2, please check your private message and provide us with the necessary details.Thanks!

 

[Ajith1]

Hi, we have the same issue

We have made necessary changes to the activation key, try to activate again and check if it works.

 

[AlessandroF4]

Good morning I have the same issue
best regards

 

[Hemnath@Parallels]

Good morning I have the same issue
best regards

Hello AlessandroF4. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.

 

[AlessandroF4]

Hello AlessandroF4. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.

Please where, on old or new Mac?
I've tried on new Mac and nothing happened
regards

 

[Sathiya@Parallels]

Please where, on old or new Mac?
I've tried on new Mac and nothing happened
regards

You need to execute the terminal command on new Mac. What is the Parallels Desktop version that you are trying to activate?

 

[Olga3]

Hallo! Have quite the same problem, trying to activate my parallels license key on my new Mac, I get the answer, that my license was activated with another account. Old Mac has crushed, so I had to reinstall the Mac OS system

 

[AJ@Parallels]

Hallo! Have quite the same problem, trying to activate my parallels license key on my new Mac, I get the answer, that my license was activated with another account. Old Mac has crushed, so I had to reinstall the Mac OS system

Hello Olga3, Please check our private conversation.

 

[PeterW22]

Hello, cant activate my license key on new mac - message: license was activated with another account. I have no other account....pls help

 

[AJ@Parallels]

Hello, cant activate my license key on new mac - message: license was activated with another account. I have no other account....pls help

Hello PeterW22, Please check our private conversation.

 

[PeterW22]

thx for answering, what can i do? both email adresses are mine

 

[Hemnath@Parallels]

thx for answering, what can i do? both email adresses are mine

We see that you've confirmed the issue resolution in our private conversation.