My old MacBook Pro has died and I've got a new one.
My subscription was renewed just today, so following various instructions I found on the Parallels site, I've downloaded a new version, I enter my "primary key" and get a green checkmark. But when I try to activate, I get this error message.
I've searched older threads and yes I do have network capability (the fact that I'm posting here shows that anyway) and all the proxy settings for wireless connection (which is what I'm using) are indeed turned off as recommended.
I'm not getting anywhere. I have migrated my .pvm files and clicking on them gets me into the same problem....
How do I resolve this, please?
Last edited by a moderator: Aug 19, 2018