Windows 10 won't boot

Discussion in 'Installation and Configuration of Parallels Desktop' started by dwbrown77, Sep 14, 2018.

  1. dwbrown77

    dwbrown77 Bit poster

    Messages:
    8
    parallels 14 kept crashing my computer and support told me to update. NOW Windows won't boot...over and over again it tries but fails and says there is a problem. HELP! I wish I had never upgraded and I can't believe I am paying a subscription fee only to loose data, work and so much time.
     
  2. oztrev

    oztrev Member

    Messages:
    99
    Moral of the story: always keep a backup and always make a snapshot before upgrading.
     
  3. Kroesh623K

    Kroesh623K Bit poster

    Messages:
    1
    I'm also having this exact issue. Did either of you have luck fixing it?
    _______________________________________________________
    mcdvoice
     
    Last edited: Oct 12, 2018
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @dwbrown77, can you please send us a Technical Data collected right after the booting error (Help menu > Send Technical Data...)? This will help us significantly, please reply me back with the report ID number.
     
  5. panoramacharter

    panoramacharter Bit poster

    Messages:
    1
    I'll be sure to keep an eye on this thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.
     
  6. Hello,
    could you provide us with the detailed issue description please?
     

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