Recovering my license on a new Mac

J

jackyl

Bit poster
Hi,

I have Parallel 10 license. I just have a new Mac and want to switch my license to this one.I don't have my old mac access now so I can't log out previous Parallel.

I tried to activate it on my new Mac, but only received messages:
You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

I printed screen and saved it ask a link for your reference,
https://www.dropbox.com/s/z55kj2i42vh60gk/File Sep 15, 10 23 19 AM.png?dl=0

Please help.
Thanks!
 
jackyl said:
Hi,

I have Parallel 10 license. I just have a new Mac and want to switch my license to this one.I don't have my old mac access now so I can't log out previous Parallel.

I tried to activate it on my new Mac, but only received messages:
You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

I printed screen and saved it ask a link for your reference,
https://www.dropbox.com/s/z55kj2i42vh60gk/File Sep 15, 10 23 19 AM.png?dl=0

Please help.
Thanks!
Click to expand...
Hi jackyl. We have reset the license. Please try to activate now and it should work.
 
jackyl said:
Hi Sathiya,

It still shows the same message: You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

Please advice.
Click to expand...
Please follow the below steps to activate your Parallels Desktop 10 for Mac.
1) Open Terminal (Finder --> Applications --> Utilities --> Terminal.app)
2) Execute the command: prlsrvctl activate-license-online
3) Start Parallels Desktop and try to proceed with the activation once again.
 
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