Unable to connect to Parallels Service on Asus router

Discussion in 'Installation and Configuration of Parallels Desktop' started by craig_kinsel, Oct 21, 2019.

  1. craig_kinsel

    craig_kinsel Bit poster

    Messages:
    8
    Hi.

    I just got a new Asus router.

    It's blocking acccess to Parallels. I'm getting this:

    Unable to connect to Parallels Service

    I have to turn off the Asus Firewall to get it to run.

    Any thoughts on how to fix this? I'm so lost. I know nothing about routers.

    Thanks in advance.

    Don
     
  2. Hi Don, when you got this issue? After stating Parallels Desktop? Does the issue reoccur after turning firewall off?
    Which version of Parallels Desktop and macOS are you using?
     

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