Unable to connect to Parallels Service on Asus router

Discussion in 'Installation and Configuration' started by craig_kinsel, Oct 21, 2019.

  1. craig_kinsel

    craig_kinsel Bit Poster

    Messages:
    8
    Hi.

    I just got a new Asus router.

    It's blocking acccess to Parallels. I'm getting this:

    Unable to connect to Parallels Service

    I have to turn off the Asus Firewall to get it to run.

    Any thoughts on how to fix this? I'm so lost. I know nothing about routers.

    Thanks in advance.

    Don
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hi Don, when you got this issue? After stating Parallels Desktop? Does the issue reoccur after turning firewall off?
    Which version of Parallels Desktop and macOS are you using?
     

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