Parallels freezes with each restart

[Stefan_ba]

Hello, everyone,

I have had the problem for almost a year that Windows 10 hangs over Parallels after every reboot. For about 5-6 minutes I can't click anything and have to wait until it works again.

How can I solve the problem?

 

[GowthamR@Parallels]

@Stefan_ba hi, please help us with the Mac OS version and Parallels Desktop for Mac version to check and then assist you accordingly.

 

[Stefan_ba]

@GowthamR@Parallels No problem, thank you.

macOS Catalina 15.15.5
Parallels 15.1.4

 

[Maria@Parallels]

@GowthamR@Parallels No problem, thank you.
macOS Catalina 15.15.5
Parallels 15.1.4

Hello,
please try to change the Hypervisor to Apple: VM configuration -> CPU and memory -> Advanced -> Hypervisor.

 

[Stefan_ba]

Hi @Maria@Parallels
Thank you. I tried, but the same problem again.

 

[Maria@Parallels]

Hi @Maria@Parallels
Thank you. I tried, but the same problem again.

Thank you for your reply.
Did you perform the selective startup?

 

[Stefan_ba]

Thank you for your reply.
Did you perform the selective startup?

I don`t know, what means this exactly?

 

[Maria@Parallels]

I don`t know, what means this exactly?

Sorry my bad, please check this link for more information.
Also please see this KB article for some instructions.

 

[FranckP2]

I have 16 Gb of memory and upgraded the memory allocation to 4 Gb to W10, it seems to resolve the freeze.... My installation is freezing since the update of W10 to 2004 version which has been a nightmare to perform with multiple freeze and hot reboot of the Mac...

 

[Stefan_ba]

I have 16 Gb of memory and upgraded the memory allocation to 4 Gb to W10, it seems to resolve the freeze.... My installation is freezing since the update of W10 to 2004 version which has been a nightmare to perform with multiple freeze and hot reboot of the Mac...

Thanks for your feedback. I have 32 GB and use already 6 GB for Windows, but have the same problem.

 

[Maria@Parallels]

Guys, could you please collect the tech report data after the issue reproduced and post the report's ID here, please?