Parallels freezes with each restart

Discussion in 'General Questions' started by Stefan_ba, Jun 19, 2020.

  1. Stefan_ba

    Stefan_ba Bit poster

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    Hello, everyone,

    I have had the problem for almost a year that Windows 10 hangs over Parallels after every reboot. For about 5-6 minutes I can't click anything and have to wait until it works again.

    How can I solve the problem?
     
  2. GowthamR@Parallels

    GowthamR@Parallels Member

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    @Stefan_ba hi, please help us with the Mac OS version and Parallels Desktop for Mac version to check and then assist you accordingly.
     
  3. Stefan_ba

    Stefan_ba Bit poster

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  4. Maria@Parallels

    Maria@Parallels Problem solver

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    Hello,
    please try to change the Hypervisor to Apple: VM configuration -> CPU and memory -> Advanced -> Hypervisor.
     
  5. Stefan_ba

    Stefan_ba Bit poster

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  6. Maria@Parallels

    Maria@Parallels Problem solver

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    Thank you for your reply.
    Did you perform the selective startup?
     
  7. Stefan_ba

    Stefan_ba Bit poster

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    I don`t know, what means this exactly?
     
  8. Maria@Parallels

    Maria@Parallels Problem solver

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    Sorry my bad, please check this link for more information.
    Also please see this KB article for some instructions.
     
  9. FranckP2

    FranckP2 Bit poster

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    I have 16 Gb of memory and upgraded the memory allocation to 4 Gb to W10, it seems to resolve the freeze.... My installation is freezing since the update of W10 to 2004 version which has been a nightmare to perform with multiple freeze and hot reboot of the Mac...
     
    Stefan_ba likes this.
  10. Stefan_ba

    Stefan_ba Bit poster

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    Thanks for your feedback. I have 32 GB and use already 6 GB for Windows, but have the same problem.
     
  11. Maria@Parallels

    Maria@Parallels Problem solver

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    Guys, could you please collect the tech report data after the issue reproduced and post the report's ID here, please?
     

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