macOS Big Sur got panic when I tried to open a macOS Client in PD 16

[owenz]

macOS Big Sur 11.0 Beta (20A5354i)
Parallels Desktop Pro Edition 16.0.0 (48916)
macOS 10.15.6 client

Log:

panic(cpu 6 caller 0xffffff80111efd36): Kernel trap at 0xffffff7fb2475011, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8014340004, CR3: 0x00000003ac81f1b5, CR4: 0x00000000001626e0
RAX: 0x00000000000060aa, RBX: 0xffffff8014340008, RCX: 0xffffff8011011140, RDX: 0xffffff8010f60000
RSP: 0xffffffb0aeddbdd0, RBP: 0xffffffb0aeddbe00, RSI: 0xffffffb0aeddbe18, RDI: 0xffffff7fb247fbd4
R8: 0x0000000000000000, R9: 0x000ffffffffff000, R10: 0x0000000000000000, R11: 0x0000000000000000
R12: 0xffffff80146e0ca0, R13: 0xffffff8011011188, R14: 0x0000000000000000, R15: 0xffffff7fb247fbd4
RFL: 0x0000000000010246, RIP: 0xffffff7fb2475011, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8014340004, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 0, VF: 2

Backtrace (CPU 6), Frame : Return Address
0xffffffb0aeddb7f0 : 0xffffff80110be6ad
0xffffffb0aeddb840 : 0xffffff80111fef13
0xffffffb0aeddb880 : 0xffffff80111ef96a
0xffffffb0aeddb8d0 : 0xffffff8011063a2f
0xffffffb0aeddb8f0 : 0xffffff80110bdf4d
0xffffffb0aeddba10 : 0xffffff80110be238
0xffffffb0aeddba80 : 0xffffff80118b9f1a
0xffffffb0aeddbaf0 : 0xffffff80111efd36
0xffffffb0aeddbc70 : 0xffffff80111efa1d
0xffffffb0aeddbcc0 : 0xffffff8011063a2f
0xffffffb0aeddbce0 : 0xffffff7fb2475011
0xffffffb0aeddbe00 : 0xffffff7fb2470bbb
0xffffffb0aeddbe40 : 0xffffff7fb2470d7e
0xffffffb0aeddbeb0 : 0xffffff801184d58e
0xffffffb0aeddbef0 : 0xffffff80111d45e3
0xffffffb0aeddbfa0 : 0xffffff8011064216
Kernel Extensions in backtrace:
com.parallels.kext.hypervisor(16.0)[52E91C22-D1A7-336D-B9DA-70CD3D44AB45]@0xffffff7fb246e000->0xffffff7fb2483fff

Process name corresponding to current thread: prl_vm_app

Mac OS version:
20A5354i

Kernel version:
Darwin Kernel Version 20.0.0: Fri Aug 14 00:25:13 PDT 2020; root:xnu-7195.40.44.151.1~4/RELEASE_X86_64
Kernel UUID: F29B97A1-72E4-3D36-863F-8ADCCB731F78
KernelCache slide: 0x0000000010e00000
KernelCache base: 0xffffff8011000000
Kernel slide: 0x0000000010e10000
Kernel text base: 0xffffff8011010000
__HIB text base: 0xffffff8010f00000
System model name: iMac15,1 (Mac-42FD25EABCABB274)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0

System uptime in nanoseconds: 466922186972
Last Sleep: absolute base_tsc base_nano
Uptime : 0x0000006cb6bb2bcb
Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
Wake : 0x0000000000000000 0x00000014f3f7391b 0x0000000000000000
last started kext at 430680859348: com.parallels.kext.usbconnect 16.0.0 48916 (addr 0xffffff7fb249a000, size 20480)
last stopped kext at 60621725946: com.parallels.kext.hypervisor 16.0.0 48916 (addr 0xffffff7fb246e000, size 90112)
loaded kexts:
com.parallels.kext.usbconnect 16.0.0 48916
com.parallels.kext.netbridge 16.0.0 48916
com.parallels.kext.vnic 16.0.0 48916
com.parallels.kext.hypervisor 16.0.0 48916
>!ATopCaseHIDEventDriver 4000.18
>!A!BMultitouch 99
@fileutil 20.036.15
@filesystems.autofs 3.0
>AudioAUUC 1.70
>!AMikeyHIDDriver 131
>!AUpstreamUserClient 3.6.8
>!AHDAHardwareConfigDriver 283.15
@kext.AMDFramebuffer 4.0.0
>!AHDA 283.15
>AGPM 118
>!AMikeyDriver 283.15
>!APlatformEnabler 2.7.0d0
>X86PlatformShim 1.0.0
@kext.AMDRadeonX4000 4.0.0
@kext.AMDRadeonServiceManager 4.0.0
>!AGraphicsDevicePolicy 6.1.19
@AGDCPluginDisplayMetrics 6.1.19
>pmtelemetry 1
>LuaHardwareAccess 1.0.16
|IOUserEthernet 1.0.1
>usb.!UUserHCI 1
|IO!BSerialManager 8.0.0d47
>AGDCBacklightControl 6.1.19
>!ABacklight 180.3
>!A!IHD5000Graphics 16.0.0
@Dont_Steal_Mac_OS_X 7.0.0
>!AHV 1
>!ADiskImages2 1
>ACPI_SMC_PlatformPlugin 1.0.0
>!ASMCLMU 212
>!AMCCSControl 1.14
>!AFIVRDriver 4.1.0
>!AThunderboltIP 4.0.3
>eficheck 1
>!ALPC 3.1
>!A!IFramebufferAzul 16.0.0
@kext.AMD7000!C 4.0.0
>!A!ISlowAdaptiveClocking 4.0.0
>Core!SFsck 554
|IO!BUSBDFU 8.0.0d47
|SCSITaskUserClient 436
>!AFileSystemDriver 3.0.1
@filesystems.hfs.kext 556.40.1
@BootCache 40
>!AVirtIO 74.40.6
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@filesystems.apfs 1677.40.13
>!ASDXC 1.9.0
@private.KextAudit 1.0
|!ABCM5701Ethernet 11.0.0
>AirPort.BrcmNIC 1400.1.1
>!AAHCIPort 346
>!ARTC 2.0
>!AACPIButtons 6.1
>!AHPET 1.8
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 310
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
>!AHIDKeyboard 220
>!AHS!BDriver 4000.18
>IO!BHIDDriver 8.0.0d47
>!AMultitouchDriver 4400.21
>!AInputDeviceSupport 4400.27
@kext.triggers 1.0
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
@kext.AMDRadeonX4030HWLibs 1.0
@kext.AMDRadeonX4000HWServices 4.0.0
>!AGraphicsControl 6.1.19
|IOAVB!F 900.11
>!ABacklightExpert 1.1.0
>IOPlatformPluginLegacy 1.0.0
>!ASMBusPCI 1.0.14d1
>X86PlatformPlugin 1.0.0
>!ASMBus!C 1.0.18d1
>!AThunderboltEDMSink 5.0.1
>!AHDA!C 283.15
|IOHDA!F 283.15
|IONDRVSupport 585
@!AGPUWrangler 6.1.19
>IOPlatformPlugin!F 6.0.0d8
|IOAccelerator!F2 439.34
@kext.AMDSupport 4.0.0
@!AGraphicsDeviceControl 6.1.19
|IOGraphics!F 585
|IOSlowAdaptiveClocking!F 1.0.0
@plugin.IOgPTPPlugin 900.9
|IOEthernetAVB!C 1.1.0
>Core!S 554
|Broadcom!BHost!CUSBTransport 8.0.0d47
|IO!BHost!CUSBTransport 8.0.0d47
|IO!BHost!CTransport 8.0.0d47
>usb.IOUSBHostHIDDevice 1.2
>usb.!UHub 1.2
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!AThunderboltDPOutAdapter 8.1.3
>!AThunderboltDPInAdapter 8.1.3
>!AThunderboltDPAdapter!F 8.1.3
>!AThunderboltPCIDownAdapter 4.1.1
|IOSurface 289.2
@filesystems.hfs.encodings.kext 1
|IOSerial!F 11
|IOAudio!F 300.6.1
@vecLib.kext 1.2.0
>!AXsanScheme 3
>!AThunderboltNHI 7.2.8
|IOThunderbolt!F 9.3.2
|IOAHCIBlock!S 332
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
|IO80211!F 1200.12.2b1
|IOSkywalk!F 1
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
|IOAHCI!F 294
>!A!ILpssGspi 3.0.60
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
$!AImage4 3.0.0
|IOTimeSync!F 900.9
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 8.0.0d47
|IOReport!F 47
|IO!BPacketLogger 8.0.0d47
|CoreAnalytics!F 1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 511
|IOUSBMass!SDriver 184
|IOSCSIBlockCommandsDevice 436
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 436
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACredentialManager 1.0
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1

 

[MarkM25]

I experience the same thing with any Parallels VM in Big Sur Beta 5 and Parallels 16. Looks like we need an update.

 

[QVHG]

SAMEW HERE!! Exactly the same issue after updating to Big Sur 11.0 Beta (20A5354i)

 

[ChristianM16]

Same issue here with a Windows VM in Big Sur Beta 5 & Parallels 16.

 

[AdrianC13]

Same problem since beta 5

 

[GeorgS7]

Same issue on Big Sur Public Beta 2 and Parallels 16.0 Build 48916.

 

[ElliotR]

Also experiencing the same issue on my end with Big Sur 11.0 Beta (20A5354i)

 

[Ajith1]

Hi All, please change the hypervisor to Apple under VM configuration > Hardware > CPU & Memory> Advanced > Hypervisor > Apple then check.

 

[ElliotR]

Hi All, please change the hypervisor to Apple under VM configuration > Hardware > CPU & Memory> Advanced > Hypervisor > Apple then check.

In my limited use case, that did work. I was able to stop my windows VM resume change the settings and proceed to the login screen. Same with my Ubuntu VM. No more system crashes.

 

[AleksandrS2]

Hi All, please change the hypervisor to Apple under VM configuration > Hardware > CPU & Memory> Advanced > Hypervisor > Apple then check.

Thank you!

 

[RichardA1]

Big Sur 11.0 Beta (20A5354i) and Parallels 16.0 .... This stopped the VM (Windows 10) crashing when it started but now I have it loading ok but it only runs for a few seconds or until I click on the window and then it freezes Windows 10. The VM can be stopped and started and it always does the same. Had to use a different PC now because eI can not get it to work at all. Anyone else?

 

[Maria@Parallels]

Big Sur 11.0 Beta (20A5354i) and Parallels 16.0 .... This stopped the VM (Windows 10) crashing when it started but now I have it loading ok but it only runs for a few seconds or until I click on the window and then it freezes Windows 10. The VM can be stopped and started and it always does the same. Had to use a different PC now because eI can not get it to work at all. Anyone else?

Hello, could you please update your Parallels Desktop 16 to the latest build 16.0.1. and check the issue.
Please share any results with us here.

 

[Maria@Parallels]

Hello @RichardA1, we've received your reply:
I no longer want parallels. Please unsubscribe me. Reply requested.

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