macOS Big Sur got panic when I tried to open a macOS Client in PD 16

Discussion in 'macOS Virtual Machine' started by owenz, Aug 20, 2020.

  1. owenz

    owenz Bit poster

    Messages:
    6
    macOS Big Sur 11.0 Beta (20A5354i)
    Parallels Desktop Pro Edition 16.0.0 (48916)
    macOS 10.15.6 client

    Log:

    panic(cpu 6 caller 0xffffff80111efd36): Kernel trap at 0xffffff7fb2475011, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff8014340004, CR3: 0x00000003ac81f1b5, CR4: 0x00000000001626e0
    RAX: 0x00000000000060aa, RBX: 0xffffff8014340008, RCX: 0xffffff8011011140, RDX: 0xffffff8010f60000
    RSP: 0xffffffb0aeddbdd0, RBP: 0xffffffb0aeddbe00, RSI: 0xffffffb0aeddbe18, RDI: 0xffffff7fb247fbd4
    R8: 0x0000000000000000, R9: 0x000ffffffffff000, R10: 0x0000000000000000, R11: 0x0000000000000000
    R12: 0xffffff80146e0ca0, R13: 0xffffff8011011188, R14: 0x0000000000000000, R15: 0xffffff7fb247fbd4
    RFL: 0x0000000000010246, RIP: 0xffffff7fb2475011, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0xffffff8014340004, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 0, VF: 2

    Backtrace (CPU 6), Frame : Return Address
    0xffffffb0aeddb7f0 : 0xffffff80110be6ad
    0xffffffb0aeddb840 : 0xffffff80111fef13
    0xffffffb0aeddb880 : 0xffffff80111ef96a
    0xffffffb0aeddb8d0 : 0xffffff8011063a2f
    0xffffffb0aeddb8f0 : 0xffffff80110bdf4d
    0xffffffb0aeddba10 : 0xffffff80110be238
    0xffffffb0aeddba80 : 0xffffff80118b9f1a
    0xffffffb0aeddbaf0 : 0xffffff80111efd36
    0xffffffb0aeddbc70 : 0xffffff80111efa1d
    0xffffffb0aeddbcc0 : 0xffffff8011063a2f
    0xffffffb0aeddbce0 : 0xffffff7fb2475011
    0xffffffb0aeddbe00 : 0xffffff7fb2470bbb
    0xffffffb0aeddbe40 : 0xffffff7fb2470d7e
    0xffffffb0aeddbeb0 : 0xffffff801184d58e
    0xffffffb0aeddbef0 : 0xffffff80111d45e3
    0xffffffb0aeddbfa0 : 0xffffff8011064216
    Kernel Extensions in backtrace:
    com.parallels.kext.hypervisor(16.0)[52E91C22-D1A7-336D-B9DA-70CD3D44AB45]@0xffffff7fb246e000->0xffffff7fb2483fff

    Process name corresponding to current thread: prl_vm_app

    Mac OS version:
    20A5354i

    Kernel version:
    Darwin Kernel Version 20.0.0: Fri Aug 14 00:25:13 PDT 2020; root:xnu-7195.40.44.151.1~4/RELEASE_X86_64
    Kernel UUID: F29B97A1-72E4-3D36-863F-8ADCCB731F78
    KernelCache slide: 0x0000000010e00000
    KernelCache base: 0xffffff8011000000
    Kernel slide: 0x0000000010e10000
    Kernel text base: 0xffffff8011010000
    __HIB text base: 0xffffff8010f00000
    System model name: iMac15,1 (Mac-42FD25EABCABB274)
    System shutdown begun: NO
    Panic diags file available: YES (0x0)
    Hibernation exit count: 0

    System uptime in nanoseconds: 466922186972
    Last Sleep: absolute base_tsc base_nano
    Uptime : 0x0000006cb6bb2bcb
    Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
    Wake : 0x0000000000000000 0x00000014f3f7391b 0x0000000000000000
    last started kext at 430680859348: com.parallels.kext.usbconnect 16.0.0 48916 (addr 0xffffff7fb249a000, size 20480)
    last stopped kext at 60621725946: com.parallels.kext.hypervisor 16.0.0 48916 (addr 0xffffff7fb246e000, size 90112)
    loaded kexts:
    com.parallels.kext.usbconnect 16.0.0 48916
    com.parallels.kext.netbridge 16.0.0 48916
    com.parallels.kext.vnic 16.0.0 48916
    com.parallels.kext.hypervisor 16.0.0 48916
    >!ATopCaseHIDEventDriver 4000.18
    >!A!BMultitouch 99
    @fileutil 20.036.15
    @filesystems.autofs 3.0
    >AudioAUUC 1.70
    >!AMikeyHIDDriver 131
    >!AUpstreamUserClient 3.6.8
    >!AHDAHardwareConfigDriver 283.15
    @kext.AMDFramebuffer 4.0.0
    >!AHDA 283.15
    >AGPM 118
    >!AMikeyDriver 283.15
    >!APlatformEnabler 2.7.0d0
    >X86PlatformShim 1.0.0
    @kext.AMDRadeonX4000 4.0.0
    @kext.AMDRadeonServiceManager 4.0.0
    >!AGraphicsDevicePolicy 6.1.19
    @AGDCPluginDisplayMetrics 6.1.19
    >pmtelemetry 1
    >LuaHardwareAccess 1.0.16
    |IOUserEthernet 1.0.1
    >usb.!UUserHCI 1
    |IO!BSerialManager 8.0.0d47
    >AGDCBacklightControl 6.1.19
    >!ABacklight 180.3
    >!A!IHD5000Graphics 16.0.0
    @Dont_Steal_Mac_OS_X 7.0.0
    >!AHV 1
    >!ADiskImages2 1
    >ACPI_SMC_PlatformPlugin 1.0.0
    >!ASMCLMU 212
    >!AMCCSControl 1.14
    >!AFIVRDriver 4.1.0
    >!AThunderboltIP 4.0.3
    >eficheck 1
    >!ALPC 3.1
    >!A!IFramebufferAzul 16.0.0
    @kext.AMD7000!C 4.0.0
    >!A!ISlowAdaptiveClocking 4.0.0
    >Core!SFsck 554
    |IO!BUSBDFU 8.0.0d47
    |SCSITaskUserClient 436
    >!AFileSystemDriver 3.0.1
    @filesystems.hfs.kext 556.40.1
    @BootCache 40
    >!AVirtIO 74.40.6
    @!AFSCompression.!AFSCompressionTypeZlib 1.0.0
    @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
    @filesystems.apfs 1677.40.13
    >!ASDXC 1.9.0
    @private.KextAudit 1.0
    |!ABCM5701Ethernet 11.0.0
    >AirPort.BrcmNIC 1400.1.1
    >!AAHCIPort 346
    >!ARTC 2.0
    >!AACPIButtons 6.1
    >!AHPET 1.8
    >!ASMBIOS 2.1
    >!AACPIEC 6.1
    >!AAPIC 1.7
    @!ASystemPolicy 2.0.0
    @nke.applicationfirewall 310
    |IOKitRegistryCompatibility 1
    |EndpointSecurity 1
    >!AHIDKeyboard 220
    >!AHS!BDriver 4000.18
    >IO!BHIDDriver 8.0.0d47
    >!AMultitouchDriver 4400.21
    >!AInputDeviceSupport 4400.27
    @kext.triggers 1.0
    >DspFuncLib 283.15
    @kext.OSvKernDSPLib 529
    @kext.AMDRadeonX4030HWLibs 1.0
    @kext.AMDRadeonX4000HWServices 4.0.0
    >!AGraphicsControl 6.1.19
    |IOAVB!F 900.11
    >!ABacklightExpert 1.1.0
    >IOPlatformPluginLegacy 1.0.0
    >!ASMBusPCI 1.0.14d1
    >X86PlatformPlugin 1.0.0
    >!ASMBus!C 1.0.18d1
    >!AThunderboltEDMSink 5.0.1
    >!AHDA!C 283.15
    |IOHDA!F 283.15
    |IONDRVSupport 585
    @!AGPUWrangler 6.1.19
    >IOPlatformPlugin!F 6.0.0d8
    |IOAccelerator!F2 439.34
    @kext.AMDSupport 4.0.0
    @!AGraphicsDeviceControl 6.1.19
    |IOGraphics!F 585
    |IOSlowAdaptiveClocking!F 1.0.0
    @plugin.IOgPTPPlugin 900.9
    |IOEthernetAVB!C 1.1.0
    >Core!S 554
    |Broadcom!BHost!CUSBTransport 8.0.0d47
    |IO!BHost!CUSBTransport 8.0.0d47
    |IO!BHost!CTransport 8.0.0d47
    >usb.IOUSBHostHIDDevice 1.2
    >usb.!UHub 1.2
    >usb.cdc 5.0.0
    >usb.networking 5.0.0
    >usb.!UHostCompositeDevice 1.2
    >!AThunderboltDPOutAdapter 8.1.3
    >!AThunderboltDPInAdapter 8.1.3
    >!AThunderboltDPAdapter!F 8.1.3
    >!AThunderboltPCIDownAdapter 4.1.1
    |IOSurface 289.2
    @filesystems.hfs.encodings.kext 1
    |IOSerial!F 11
    |IOAudio!F 300.6.1
    @vecLib.kext 1.2.0
    >!AXsanScheme 3
    >!AThunderboltNHI 7.2.8
    |IOThunderbolt!F 9.3.2
    |IOAHCIBlock!S 332
    >usb.!UHostPacketFilter 1.0
    |IOUSB!F 900.4.2
    |IO80211!F 1200.12.2b1
    |IOSkywalk!F 1
    >mDNSOffloadUserClient 1.0.1b8
    >corecapture 1.0.4
    |IOAHCI!F 294
    >!A!ILpssGspi 3.0.60
    >usb.!UXHCIPCI 1.2
    >usb.!UXHCI 1.2
    >!AEFINVRAM 2.1
    >!AEFIRuntime 2.1
    |IOSMBus!F 1.1
    |IOHID!F 2.0.0
    $quarantine 4
    $sandbox 300.0
    @kext.!AMatch 1.0.0d1
    $!AImage4 3.0.0
    |IOTimeSync!F 900.9
    |IONetworking!F 3.4
    >DiskImages 493.0.0
    |IO!B!F 8.0.0d47
    |IOReport!F 47
    |IO!BPacketLogger 8.0.0d47
    |CoreAnalytics!F 1
    >!ASSE 1.0
    >!AKeyStore 2
    >!UTDM 511
    |IOUSBMass!SDriver 184
    |IOSCSIBlockCommandsDevice 436
    |IO!S!F 2.1
    |IOSCSIArchitectureModel!F 436
    >!AMobileFileIntegrity 1.0.5
    @kext.CoreTrust 1
    >!AFDEKeyStore 28.30
    >!AEffaceable!S 1.0
    >!ACredentialManager 1.0
    >KernelRelayHost 1
    |IOUSBHost!F 1.2
    >!UHostMergeProperties 1.2
    >usb.!UCommon 1.0
    >!ABusPower!C 1.0
    >!ASEPManager 1.0.1
    >IOSlaveProcessor 1
    >!AACPIPlatform 6.1
    >!ASMC 3.1.9
    |IOPCI!F 2.9
    |IOACPI!F 1.4
    >watchdog 1
    @kec.pthread 1
    @kec.corecrypto 1.0
    @kec.Libm 1
     
  2. MarkM25

    MarkM25 Bit poster

    Messages:
    2
    I experience the same thing with any Parallels VM in Big Sur Beta 5 and Parallels 16. Looks like we need an update.
     
  3. QVHG

    QVHG Bit poster

    Messages:
    1
    SAMEW HERE!! Exactly the same issue after updating to Big Sur 11.0 Beta (20A5354i)
     
  4. ChristianM16

    ChristianM16 Bit poster

    Messages:
    1
    Same issue here with a Windows VM in Big Sur Beta 5 & Parallels 16.
     
  5. AdrianC13

    AdrianC13 Bit poster

    Messages:
    1
    Same problem since beta 5
     
  6. GeorgS7

    GeorgS7 Bit poster

    Messages:
    5
    Same issue on Big Sur Public Beta 2 and Parallels 16.0 Build 48916.
     
  7. ElliotR

    ElliotR Bit poster

    Messages:
    2
    Also experiencing the same issue on my end with Big Sur 11.0 Beta (20A5354i)
     
  8. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hi All, please change the hypervisor to Apple under VM configuration > Hardware > CPU & Memory> Advanced > Hypervisor > Apple then check.
     
    AleksandrS2 and owenz like this.
  9. ElliotR

    ElliotR Bit poster

    Messages:
    2
    In my limited use case, that did work. I was able to stop my windows VM resume change the settings and proceed to the login screen. Same with my Ubuntu VM. No more system crashes.
     
  10. AleksandrS2

    AleksandrS2 Bit poster

    Messages:
    1
    Thank you!
     
  11. RichardA1

    RichardA1 Bit poster

    Messages:
    1
    Big Sur 11.0 Beta (20A5354i) and Parallels 16.0 .... This stopped the VM (Windows 10) crashing when it started but now I have it loading ok but it only runs for a few seconds or until I click on the window and then it freezes Windows 10. The VM can be stopped and started and it always does the same. Had to use a different PC now because eI can not get it to work at all. Anyone else?
     
  12. Hello, could you please update your Parallels Desktop 16 to the latest build 16.0.1. and check the issue.
    Please share any results with us here.
     
  13. Hello @RichardA1, we've received your reply:
    I no longer want parallels. Please unsubscribe me. Reply requested.

    If you would like to get a refund please provide us with a purchase order number.
     

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