USB MIDI devices not working in 17.1

Discussion in 'Installation and Configuration of Parallels Desktop' started by SocketFork, Oct 21, 2021.

  1. SocketFork

    SocketFork Bit poster

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    I recently updated to 17.1.0 from 17.0.1 and have been having major issues when connecting USB MIDI devices to my windows VM. I've noticed a slowdown of applications that use MIDI or they stop responding all together. When attempting to shut down after experiencing the problems, the shutdown process hangs and the VM needs to be stopped manually. I've tried restoring the VM from backups and still have the issue. Has anyone encountered any issues like this since upgrading?
     
  2. SocketFork

    SocketFork Bit poster

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    I've downgraded using the 17.0.1 installer and the MIDI devices are working again as expected. There is something broken with how these devices are working in 17.1.0.
     
  3. Hello,
    could you collect the technical report with the newest Parallels Desktop 17 update and share the report's ID here please?
     
  4. DeclanB

    DeclanB Bit poster

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    I had the same problem with an Olympus dictaphone RM-4010P...it's not recognised in 17.1.0...works in 17.0
     
  5. GampaA@P

    GampaA@P Pro

    Messages:
    442
    Hello @DeclanB , Hello,
    could you collect the technical report https://kb.parallels.com/9058 with the newest Parallels Desktop 17 update and share the report's ID here please?
     
  6. DeclanB

    DeclanB Bit poster

    Messages:
    3
    Ok, you might send me some further instructions and how to downgrade the software (with link) again if it's doesn't work?
    Thanks
     
  7. Hi, please find the instructions and details here
     
  8. DeclanB

    DeclanB Bit poster

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    3
    Done that...report ID 383862037
     
  9. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, kindly performed the steps mentioned in https://kb.parallels.com/en/128608 for resolving the issue. Please refer to https://kb.parallels.com/8913 for downgrading Parallels Desktop for Mac. Thanks, Parallels Team.
     
  10. Hello guys, the newest Parallels Desktop 17.1.1 update has been released recently.
    And it resolves a USB devices connectivity issue.
    Please check the issue and let us know the results.
     
  11. SoniyaJ

    SoniyaJ Bit poster

    Messages:
    2
    I had a problem with an Olympus RM-4010P...it's not recognized in 17.1.0...works in 17.0...
     
  12. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hi, kindly follow the steps mentioned in https://kb.parallels.com/en/128608 for resolving the issue.
     

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