Can't activate parallels toolbox.

[m.Nak]

I have active "Parallels Desktop for Mac Pro Edition" subscription.
However, An error message is displayed and activation is not possible.

 

[Username42]

Well then sorry and my bad, though you could have provided that information earlier. Anyways, I will now talk to the highly skilled personell working at my university's software provisioning department. Thanks a lot for clearing this issue, as your software is valuable for me - so far my experience was just very annoying.

 

[GampaA@P]

Yes

Hello, Please provide the screen shot of the error message you are getting while activating the Toolbox.

 

[Username42]

There you go!

 

[DebasmitaM]

There you go!

Hello, we have sent you a private message. Please help us with your license key over there.

 

[AlexS57]

I got this error message on macoOS Monetery with a Parallels Desktop Business Edition licence key. I resolved it by:

1. Logging Parallels Toolbox out of my Parallels Account. I saw a "Trial Expired" message so in order to do this I had to click "I have a key", select the > symbol at the top of the widget and then click "Logout".
2. Uninstall Parallels Toolbox using Finder (first quit using cog > "Quit Parallels Toolbox").
3. Install Parallels Toolbox via https://www.parallels.com/products/toolbox/

 

[DebasmitaM]

I got this error message on macoOS Monetery with a Parallels Desktop Business Edition licence key. I resolved it by:

1. Logging Parallels Toolbox out of my Parallels Account. I saw a "Trial Expired" message so in order to do this I had to click "I have a key", select the > symbol at the top of the widget and then click "Logout".
2. Uninstall Parallels Toolbox using Finder (first quit using cog > "Quit Parallels Toolbox").
3. Install Parallels Toolbox via https://www.parallels.com/products/toolbox/

Hello, thank you for sharing the troubleshooting steps.