Failed to install Windows Update KB5012170.

张一普

张一普

Bit poster
I'm running Windows 11 (Build 22000.856) operate system on a virtual machine using Parallels 18.0.0 (53049) and recently having issues with completing Windows Update KB5012170, which cannot be installed successfully.

Here's what I got about system information and configuration.
Host Machine: MacBook Pro (13-inch, 2020) with Intel Chip
BIOS Mode: UEFI
Secure Boot State: On
TPM Chip: Enabled

Having tried many times of Windows Update Cleanup and clicking "retried" button, I still got the same problem, though.
It just shows: "2022-08 Security Update for Windows 11 for x64-based Systems (KB5012170) Install error - 0x800f0922".

I looked up "KB5012170 installation issue" on Google search, trying to solve the problem myself, then I find there's someone who encountered the same situation - he was able to install KB5012170 by disabling Secure Boot in BIOS and re-enabled it after the update.

It seems that there's a solution, but how can I configure BIOS settings under a parallels VM? There's no way to simply disable Secure Boot temporarily in PD18.
 
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this latest update offered to me calls out a windows secure boot fix, albeit a different KB. but maybe related? not sure...
 

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Just download the update mini tool WUMT.zip. Run the tool, mark the update that's giving you the failed error msg and then go back to your Windows Update screen and retry the update. It will disappear and bug you no more.
 
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it's back. PDM Pro Version 18.0.3 (53079), windows 11 pro 22h2, mac os ventura 13.0.1, 2018 intel core i7 mac mini.
 

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when i check for updates in PDM, i'm already at the latest rev. is there somewhere else to get an update not offered to me thru the app, or is this a beta release?
 

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FabianS7 said:
when i check for updates in PDM, i'm already at the latest rev. is there somewhere else to get an update not offered to me thru the app, or is this a beta release?
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Dear Fabian,
Thank you for letting us know. If you have an Intel Mac, that's expected behaviour due to some reasons. Will be fixed today.
Feel free to download and install Parallels Desktop 18.1.0 by following this link: https://parallels.com/directdownload/pd18
 
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