Subscription paid for, renews 11/2023, Access works, Desktop works, all licensed, etc., but Toolbox says 'Trial Expired", uninstalled, reinstalled, etc., etc. no go. Why is this so difficult?
Is there no actual "support" to obtain assistance regarding any software issues with the product or are we all relegated to chat and e-mail?
Greetings GuruunoFlob, Thank you for posting on Parallels Forum. To let us proceed with an investigation, kindly try performing the steps below: 1. Click "I have a Key". 2. Log into your account (g******@**.com) 3. Use the key for your subscription (you can find your key in my.parallels.com > View All My Products) 4. Activate your Parallels Toolbox. 5. Check whether the issue persists. If so, collect a technical report as per this article: https://kb.parallels.com/en/124107 Then copy 9-digit ID of the report and provide it in a reply message. Should you have any additional questions, let us know. Have a great week ahead!
