Moving license from mac to mac

Discussion in 'Licensing and Activation' started by TomerL1, May 20, 2023.

  1. TomerL1

    TomerL1 Bit poster

    Messages:
    2
    Hi
    I got a new mac 2022 from work and bought parallels on it, I want to move the account I bought to my personal account MacBook pro 2017 , I followed the steps, Logged in, Inserted the activation key which was accepted and click "deactivate on other device and activate on this device" but I got this error

    Unable to perform the operation.
    This license key is associated with another Parallels account. Please sign in using this account and try again.

    Best,
    Tomer
     
    TomerL1, May 20, 2023
    #1
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    314
    Hello @TomerL1
    Kindly check your personal message.
    Regards,
     
    Trishna Oobeyram, May 21, 2023
    #2
  3. PeterS100

    PeterS100 Bit poster

    Messages:
    4
    I have the same problem that I cannot activate my par 17 license on another Mac can you please rest my activations?
    Thanks in advance
     
    PeterS100, Apr 7, 2024
    #3
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    470
    Hello Peter,

    The Parallels Desktop 17 license is currently activated on a macOS 14.4(23E214) and the last contact with our servers was. on 2024-03-27 11:08.

    Do you still wish us to deactivate the license from that machine?

    Let us know please.

    Thanks
     
    Avinash Bundhoo, Apr 12, 2024
    #4
  5. PeterS100

    PeterS100 Bit poster

    Messages:
    4
    Ye Please deactivate this installation as I have moved to another Mac.
    thanks for you help
     
    PeterS100, Apr 13, 2024
    #5

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