Moving license from mac to mac

Discussion in 'Installation and Configuration of Parallels Desktop' started by TomerL1, May 20, 2023.

  1. TomerL1

    TomerL1 Bit poster

    Messages:
    2
    Hi
    I got a new mac 2022 from work and bought parallels on it, I want to move the account I bought to my personal account MacBook pro 2017 , I followed the steps, Logged in, Inserted the activation key which was accepted and click "deactivate on other device and activate on this device" but I got this error

    Unable to perform the operation.
    This license key is associated with another Parallels account. Please sign in using this account and try again.

    Best,
    Tomer
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    297
    Hello @TomerL1
    Kindly check your personal message.
    Regards,
     

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