Hi I got a new mac 2022 from work and bought parallels on it, I want to move the account I bought to my personal account MacBook pro 2017 , I followed the steps, Logged in, Inserted the activation key which was accepted and click "deactivate on other device and activate on this device" but I got this error Unable to perform the operation. This license key is associated with another Parallels account. Please sign in using this account and try again. Best, Tomer
I have the same problem that I cannot activate my par 17 license on another Mac can you please rest my activations? Thanks in advance
Hello Peter, The Parallels Desktop 17 license is currently activated on a macOS 14.4(23E214) and the last contact with our servers was. on 2024-03-27 11:08. Do you still wish us to deactivate the license from that machine? Let us know please. Thanks
I have the same problem that I cannot activate my par 17 license on another Mac can you please rest my activations? Thanks in advance
Hello Steve, Unfortunately, we could find find any Parallels Desktop 17 license under your current account. We have sent you a private message, please check it and provide us with the requested information. Thanks
Hi Avinash, I already send the license key in another conversation that I have started with you. it has been few days but I haven't heard from you. How long usually does it take for the reply. The trial expires in 5 days and I really need this sorted.