I had a Parallels Desktop 14 for Mac Permanent license and now for some reason it has kicked me out and is asking me to upgrade to an annual subscription.... Why? I want to maintain my previous subscription not an annual subscription Please advise
Hello Muhammed, Please share a screenshot of the error message. As of now, you have a permanent version and not a subscription. You can only use your license on Parallels Desktop 14. Please check if you have installed a newer version. Please find below the link for Parallels Desktop 14: https://download.parallels.com/desktop/v14/14.1.3-45485/ParallelsDesktop-14.1.3-45485.dmg Thanks
Hello, Please follow the steps below 1. Uninstall the current version of Parallels desktop from your device by Open "Finder", Go to "Applications" and right-clicking on "Parallels Desktop" > Select Move to Trash > Empty Trash 2. Download and install the build of Parallels Desktop 14 using this link: https://download.parallels.com/desktop/v14/14.1.3-45485/ParallelsDesktop-14.1.3-45485.dmg 3. Activate Parallels Desktop 14 with your license key 4. Launch the virtual machine and Reinstall Parallels Tools Let us know if it helps Thanks
