Parallels 11 activation on OS X 10.13.6 fails (Check your Internet connection)

Hi, we encounter the same problem. Internet Connection is fine (No Proxy, no ip adresses in etc/hosts.). The VM worked for Years, after a reboot of the physical machine Parallels Desktop V11 asks for Activation, when cklicking Check License we get the Error "Check your Internet Connection". We have now 4 days left to activate. This machine is hosting a virtual machine which is in production in a Hotel and we cannot afford any downtime! Thanks a lot for your help!

 

See also this screenshot. Help is really needed, tanks a lot.

 

Hi Avinash


Thanks a lot for your reply.

Is the upgrade also possible when the current Version stopped working due to missing activation on Monday? Why I ask: If we would do it today, there would be a downtime which we try to avoid, on the other hand on Monday most parts of the Hotel are closed and a downtime would not be so problematic.

Thanks a lot for your help which is much appreciated!.


Kind regards

Claude

 

Same problem, Please some help

 

Hello Avinash,
Can you please send me the instructions I am getting the same message, I removed Parallels 11 downloaded fresh and reinstalled still getting this "no internet" message.

 

Hello Avinash,
Can you please send me the instructions I am getting the same message, I removed Parallels 11 downloaded fresh and reinstalled still getting this "no internet" message.

 

Same problem.
how can i solve this Problem

 

Hello Avinash
I have the same problem. My subscription has renewed automatically - it is paid- but does not activate. The grace period has started and there is one day left. I have reached out to Parallels Support and they have been unable to provide a solution, despite two attempts. Please help as quickly as possible. Thank you

 

SAME PROBLEM HERE. MY LAPTOP DIED. I ACQUIRED A DIFFERENT LAPTOP AND RESTORED WITH TIMEMACHINE. YES, MY LAPTOP IS OLD. SO WHAT!!! NOW WHEN PARALLELS DESKTOP 11 FOR MAC SPINS UP IT WANTS THE LICENSE KEY WHICH I ENTER BUT I GET THE SAME ERROR MESSAGE AS EVERYONE ELSE HERE DOCUMENTS.

PLEASE SEND ME INSTRUCTIONS ON HOW TO GET PAST THIS.