The activation key cannot be used to activate on the new Mac

Discussion in 'Licensing and Activation' started by axy, May 8, 2025.

  1. axy

    axy Bit poster

    Messages:
    3
    旧激活密钥尚未被许可证服务器接受。 upload_2025-5-9_12-55-58.png
     
    axy, May 8, 2025
    #1
  2. axy

    axy Bit poster

    Messages:
    3
    need help. I tested all the keys shown in the account, but none of them can be used as the old key.
     
    axy, May 11, 2025
    #2
  3. axy

    axy Bit poster

    Messages:
    3
    Is there any staff member who can help me look at this issue?
     
    axy, May 18, 2025
    #3
  4. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    627
    Hello @axy ,
    We have made the necessary modification on our side. Please use your Parallels Desktop 15 License key as the previous license to activate your Parallels Desktop 17 license key.
    Thank you.
     
    Pramesh Boodadoo, May 19, 2025
    #4
    axy likes this.

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