The activation key cannot be used to activate on the new Mac

need help. I tested all the keys shown in the account, but none of them can be used as the old key.
 
Is there any staff member who can help me look at this issue?
Hello @axy ,
We have made the necessary modification on our side. Please use your Parallels Desktop 15 License key as the previous license to activate your Parallels Desktop 17 license key.
Thank you.
 
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