This license key is already registered in a different account

BradleyB7 said:
I am also having this issue.
I am trying to activate a current license on a new Mac and I am receiving the error: "This license key is associated with another Parallels account."

Please get back to me as soon as possible. I also only see options for support via Facebook, Twitter, and this forum. But, from your documentation I should be seeing phone, email, or chat options.
Click to expand...
Hello,
We have sent you a private message to request for additional information to proceed further with your request.
Thank you.
 
Hi. Similar issue here: The license key is associated with another Parallels account. I have the licence key, I have been able to login on your site, but I can't activate on my new M3 Mac (upgrading from Intel).
 
VinodhanS said:
Hi. Similar issue here: The license key is associated with another Parallels account. I have the licence key, I have been able to login on your site, but I can't activate on my new M3 Mac (upgrading from Intel).
Click to expand...
Hello @VinodhanS ,
We have sent you a private message to request for additional information to proceed further with your request.
Thank you.
 
Same problem for me. I have never wasted so much time on something I have actually already paid for. Please help me access the software I have purchased.
 
ChipH said:
Same problem for me. I have never wasted so much time on something I have actually already paid for. Please help me access the software I have purchased.
Click to expand...
Hello,
Thank you for reaching out.
We have sent you a private message, please check it and provide us with the requested information.
Best regards!
 
stephen21 said:
Hi, Having the same problem, saying it's associated with another account while trying to transfer to a new mac.
Click to expand...

Hello,

thank you for reaching out
We have sent you a private message to request for additional information to proceed further with your request.
Thank you.
 
Hi! I am experiencing the same issue here. I also cannot access any of my registered products. The option is grayed out on my dashboard. Please help.
 
I am also experiencing this issue. I was able to activate the program but it does not show up on the website profile. I get the ..associated with another account message. I confirmed email is identical.
 
Hi, I am trying to reactivate a current license on a new Mac and am receiving the error "This license key is associated with another Parallels account." I see my purchase in my purchase history at Cleverbridge, but I don't see the product as an active subscription in the Parallel dashboard. Please support! Thank you
 
RaulC4 said:
Hello support,
I was just checking my information and tried to sign into the app. Once signed in it asked me to provide my activation key.
That took a while to find, and logging into the online portal, the key was not present there either. Trying to register it I get the following error "This license key is already registered in a different account.".

Please help.
Click to expand...
Hi
I have the same problem, how to contact for supporting?
 
Hello Parallel supporting team,
My subscription was renewed with the old account that was not used anymore, and I forgot about this account when I activated my Licence on my Mac, It said, "This license key is already registered in a different account." Please help me with how to get back and use it on my current account.
 
I also bought a subscription to parallels for mac and I'm getting this error
"This license key is already registered in a different account."
 
BangNA said:
Hello Parallel supporting team,
My subscription was renewed with the old account that was not used anymore, and I forgot about this account when I activated my Licence on my Mac, It said, "This license key is already registered in a different account." Please help me with how to get back and use it on my current account.
Click to expand...
Hello,

Do you still need assistance?

Let me know so that we can assist further if needed.

Thanks
 
You must log in or register to reply here.
Back
Top