Parallels Desktop 16 activation limit reached after moving to a new Mac

P

PhilippS13

Hello Parallels Support Team,

I moved from my old Mac to a new Mac and would like to continue using my existing Parallels Desktop 16 license on the new Mac.

When I try to activate Parallels Desktop 16, I receive the following message:

"This license has reached its activation limit and can no longer be used to activate new product copies."

I have already signed out of Parallels on the old Mac. I am not trying to use the license on multiple Macs at the same time; this is only a migration to a replacement Mac.

Could you please reset the activation limit for my Parallels Desktop 16 license so I can activate it on the new Mac?

Reference number: 274445585

I can provide the license key via private message if required.

Thank you,
Philipp Schuberth
 
PhilippS13 said:
Hello Parallels Support Team,

I moved from my old Mac to a new Mac and would like to continue using my existing Parallels Desktop 16 license on the new Mac.

When I try to activate Parallels Desktop 16, I receive the following message:

"This license has reached its activation limit and can no longer be used to activate new product copies."

I have already signed out of Parallels on the old Mac. I am not trying to use the license on multiple Macs at the same time; this is only a migration to a replacement Mac.

Could you please reset the activation limit for my Parallels Desktop 16 license so I can activate it on the new Mac?

Reference number: 274445585

I can provide the license key via private message if required.

Thank you,
Philipp Schuberth
Click to expand...
Hello,
We have made some changes on our side.
Please try to activate the license again.
Regards,
 
You must log in or register to reply here.
Back
Top