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    Help... and no response from Support via chat or email

    I just upgraded to v17 for Mac (using it on Big Sur OS environment v11.5.2), where it failed to access and install Parallels Toolbox (spinning window of death) on my VM Windows 10, but worked fine to install the Parallels Toolbox app and subsequently the updated VM on my VM of MacOS. What are...
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    Why does support on Mac Desktop Pro stink?

    I blindly installed/updated the app and several VM's. Particularly the Windows 7 and earlier XP x86 installations had trouble with updates. I spent many hours with three different techs doing investigations as to why my installs were so slow. Most of the answers and fixes involve several...
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    VM speed issues after Parallels Update (Pro v13.3)

    While updating my other VM's to work in Parallels 13.3, noticed extreme slowness in my Windows 7 VM after toolbox install. It is now unusable.
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    VM speed issues after Parallels Update (Pro v13.3)

    Not much good to have included support and no (or unknown) support hours and/or access to it!
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    VM speed issues after Parallels Update (Pro v13.3)

    I got an additional license for my wife's iMac (fusion drive) to run a program she needs in Windows 10 Pro. Upgraded my install for Pro and used my old V13 registration for Standard version on her machine. The install on iMac went well enough... However the following issues have occurred: Poor...
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    Migrate to Windows 10 64-bit

    From what I rea in the Windows migration page, it seems the process of migration to Windows 10 from my Windows 7 Guest would be: Download/purchase a version 32 bit AND 64 bit Windows 10 package. Migrate from 32 bit Windows 7 to Windows 10/32 bit. Make a new VM @ 64 bit somehow. Use the...
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    Migrate to Windows 10 64-bit

    Hi All, I have Parallels 11 with a Windows 7 Enterprise Version 32-bit GuestOS. Would like to migrate to Windows 10 64-bit Goes OS. What is the best to accomplish this and which version of Windows should I use? I hope a low cost or free update to Windows can be used. Please advise. Thanks!!
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    Parallels Desktop V11 renting the Pro Version :(

    Did you notice the price for the 'standard' version, (non-subscription) is $10 more anyway?
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    OK, the big question (El Capitan)...

    NG. Parallels Tools does not run to completion... Pic link here.
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    Windows 8.1 Guest OS

    Is the Win 8.1 OS 64 bit by default? Will a 64 bit version of Windows install that way on a Guest VM in PDFM10?
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    Guest OS X Mavericks Virtualization on PDFM10

    Hi, I'd like to know the best way to download an upgraded version of Mavericks and only install it on a virtual partition. I can only download the update to my host but cannot install it only to the virtual (Guest) OS. How can I accomplish this?
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    Parallels 10 and Mavericks

    I am trying to figure out how to install Windows 8.1 (or WIN8?) on a new partition. But first, is there an upgrade path from WIN7? I hear it's coming if it isn't here yet. I saw that Win is finally getting smart using the Apple model of OS distribution. Secondly, is there a step-by-step to...
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    PD8 Parallels 8 tools

    I have a problem similar to those here, but PD 8 version 8.0.18494, just downloaded. There were many possible causes noted in KB's none of which seems to make a bit of a difference. The Report ID is 26182728. I filled out a ticket and got a Support ID. Is there anything else needed? Funny, but...
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    Failed Parallels 7 Update

    And oh yeah, thanks Parallels, uninstalling somehow de-activated XP needing to re-register it. Wow, what an upgrade!
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    Failed Parallels 7 Update

    In my case I did the automatic update (within the Parallels 7.0.x previous), then found your note, then found the suspended XP Virtualization failed, then try the suggested remedy (uninstall the Tools) advice see pic for the result. Cannot uninstall Tools from the XP virtualization. What said 5...
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    Kaspersky does not install

    Can't install (this seems to have been installed before, but I'm not sure) what should be Kaspersky 2009. I didn't uninstall it but can't now install this software with Parallels 5 and XP (Guest OS) and OS X Snow Leopard 10.6.2 as the host OS. I did try to reinstall Tools, but Kaspersky failed...
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    Cannot connect to the Internet in Windows XP using parallels desktop

    Sent you my info as well, as I have a similar though flaky problem where the internet connection seems good but the browser fails to surf. Hope this added info helps shed light on an intermittent (for me at least) and poor internet connection. ID#603901
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    Start button grayed out (previously shut down normally)

    Thanks! Shutdown/Restart accomplished the same thing apparently. I'll keep your Terminal workaround handy though, until 5.x is available.
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    Start button grayed out (previously shut down normally)

    I got 4.0 upgrade installed on Mac OS X 10.5.8 (Leopard) operating system. All seemed normal with the exception of a page memory warning. I was troubleshooting that and shut down the machine normally it seemed. I did hid Shut Down a second time after the normal menu did not appear (picture 5)...
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    Snow Leopard and Parallels/Boot Camp... require reinstall?

    You're right, but not incompatible doesn't mean 'fully compatible in all modes'. It seems that Parallels 4 may not be fully compatible when running under SL in 64bit Kernel. Are you sure you booted into 64bit the second time and didn't drop into 32bit?
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