contacting parallels

  1. S

    PARALLELS KEEPS CHARGING MY CARD

    So, I had a bought parallels for Mac a little over a year. I was charged the renewal fee recently, but my Apple Card denied the charge since it did not recognize it. Now I keep getting period charges to my card trying to renew my subscription, but none of them get through. I don't want the...
  2. D

    Refund Request

    Hello, I have two payments taken from my bank account for £99.99. I assume is for an automatic renewal setting somewhere. I tried your service and I didnt like it. I dont use it and I dont want to pay for it. I tried to use your contact form on your website and despite all over links working...
  3. P

    Unable to contact Parallels support

    I have been trying to contact Parallels support regarding a refund for an automatic license subscription renewal. I have received emails from CB-Parallels-support@support.parallels.com but when I reply it appears my email are not being received. How can I talk to a human being to resolve this...
  4. W

    Unable to view subscription in order to cancel it

    Hello, I subscribed to paralells a year ago and its auto renew is coming up soon. I've tried to view it on my account page but the button is greyed out which i presume means there are no subscriptions found on my account? would a staff member be able to assist me in cancelling my auto renewal...
  5. E

    Advertised price for Black Friday not honored

    I tried to buy a new license for Parallels Desktop 18 Standard Edition at the price that was advertised on the Parallels.com website. According to the page at https://www.parallels.com/products/desktop/buy/?full the price should be a one time fee of $74.99 (25% discount off of the regular price...
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