refund request

Hi Parallels Support, I would like to request a cancellation of the license and a refund or any possible compensation for the Parallels Desktop subscription that was automatically renewed today, 26 Nov 2025. Invoice reference number: 519351116. I am aware of the Parallels Desktop for Mac...

My unused license has been renewed automatically without any email notification! This is absolutely unacceptable, I even tried to login to the "My Account" page but there is no option for me to manage my subscription! Please reply me ASAP and I want to request the refund!

Hello, I have two payments taken from my bank account for £99.99. I assume is for an automatic renewal setting somewhere. I tried your service and I didnt like it. I dont use it and I dont want to pay for it. I tried to use your contact form on your website and despite all over links working...

Hello, I bought the Parallels Desktop for Mac Pro Edition (1 Year) a couple of days ago, but I no longer need the software I tried to request a refund but the system kept me in a loop with a chatbot and I haven't received any further communication. Can I please request a refund here?

Hi I would like to request a refund, I bought parallels with the intention of being able to play games finally, but most games I want to play aren't compatible so I would like a refund. Thank you. Reference number is 502927037.

Regarding reference #498905601(Cleverbridge reference number), I have been a long-time user of Parallels and subscribed to your service a year ago. Unfortunately, I overlooked the automatic renewal setting, and today my subscription was renewed without my intention. Furthermore, I noticed that...

I want a refund for the renewal of paralells desktop, i haven't been using it and after 1 year the auto renewal made a billing on my credit card, i don't have money to afford this anymore and i need help

I accidentally bought the upgrade for MAC standard edition when I was intending to buy the full edition not just the upgrade. i just need a complete refund so I can purchase the right product. I have put in an email refund request and try to contact over the phone, but I cannot get a response...

Hello, I have not used my Parallels Desktop for Mac subscription in over a year. Last year (2024) I went back and forth trying to cancel my auto-renewal. They wouldn't give me a refund last year but I know I at least canceled my subscription so I wouldn't be charged again this year (2025). Well...

Good Afternoon, I have just received a bank notification that a payment was authorised for parallels, I bought this product a year ago, and whilst it had suited my needs and is indeed an awesome product, i wasn't aware that it auto renewed, and I don't have the funds currently to afford that...

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I was not aware that my auto-renewal hadn't been cancelled and I was billed for standard edition today. I've been trying to find a way to get a refund but I keep getting stuck in this loop where I get sent to a chatbot that sends me to complete a form, and the form sends me an automated email...

I wish everyone a good day. I purchased the Parallels Desktop for Mac Pro Edition laptop last year and I no longer use it due to a change, but the license was renewed with automatic license renewal. The website directed me to Cleverbridge Customer Support for cancellation and refund. I opened a...