subscription not installing

Hi, I purchased an annual subscription of the Pro version in April and now I am switching Macs. I did the disconnect on the old Mac, but now it asks me for the activation code and does not propose to activate the product according to the subscription. I have verified the account and the...

Several days ago I purchased a subscription plan to add new features to Parallel Tools. I cannot get the new features to add to the existing tools. There is also no refund available for what I spent, even though it never worked. I have uninstalled and reinstalled, let tech support play with my...