upgrade key & previous key

Good afternoon, I have bought the Parallel for Mac and when I've tried to activate it goes to window to activate the key. I have entered an upgrade key and then I entered it one more time as previous key as I don't have any previous key ( all check marks are green). but when I press activate...

I just purchased an upgrade version from 18 to 19. But it won't activate because I don't have a previous license (previously I used a trial version) so what should I do?

Hello everyone, Quick question, please. I have a very old version of Desktop, v10 to be precise. Is it possible to upgrade to the latest version (paid of course on the website) without having the need to install v10, please? I have a new mac and dont wish to install a very old version just...

Greetings! Currently I have a Parallels Desktop 15 for Mac Standard Edition Permanent License. What is the optimal (in terms of cost) way to upgrade the license to Parallels Desktop 18? Thank you.

I bought a 1 year subscription last year when version 16 came out. 17 came out during this time so I upgraded to that. I don't use Parallels that often (maybe every other month) so I decided to drop the subscription. If I do so can I use the Upgrade price to purchase the current version I...

I bought the upgrade and entered my new (upgrade) and previous keys into the Activation window. It reports "The previous activation key has not been accepted by the license server.". I know I have the previous version in my Parallels account. It is v5, but I don't see any indication that this...

When I try to renew my parallels toolbox subscription it doesn't work and also wont allow me to raise a ticket to get support from support centre. I am completely at a loss on what to do ?

I own a permanent version of Parallels Desktop 12 for mac and with the release of the new Parallels Desktop 15, I had a question if the upgrade option would work on my key.

I'm working on an old laptop given to me by my school after i graduated. i bought it through the school and it came with all these programs pre-installed, one being parallels. I went to upgrade to the new version, purchased the upgrade, installed it, logged into the window that popped up and put...

Hi all, I just bought an upgrade from version 11 to version 14 for my parallels desktop, because it was recommended by several emails and the parallels program itself. The upgrade was $49.99. After entering the new serial number, into parallels, I got the following message: "This product could...

Hi all, this is the 3rd year I'm using Parallels, and my license got renewed automatically. I have to enter the new license key. When I do so, it is recognized and I have to enter a key from the previous version. I looked up online what this key was, and it is exactly the same key. And that is...