Activate Parallels Desktop on another Mac

Discussion in 'Licensing and Activation' started by ChristinaH1, Nov 28, 2024.

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  1. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    528
    Hello,

    We were unable to locate any licenses linked to this e-mail address.
    Please provide us with your Parallels account-linked email address
     
    Adeboye Adeotan, Mar 11, 2025
    #21
  2. TechnologyC1

    TechnologyC1 Bit poster

    Messages:
    1
    I am also trying to transfer my pro license to a new Mac. I previously had the ability to activate it on my new Mac which would automatically deactivate it on my old Mac but that option does not seem to be available. Instead, I am receiving an error message saying "The license has reached its activation limit and can no longer be used to activate a new product copies." I attempted to run a command in terminal on my old Mac to remove the license and received an error message stating this license cannot be removed. Please help.
     
    TechnologyC1, Mar 11, 2025
    #22
  3. BradF2

    BradF2 Bit poster

    Messages:
    7
    Hello Parallels. I received an email that was in response to E.P1. Can you please respond to this thread? Thanks!
     
    BradF2, Mar 12, 2025 at 11:43 AM
    #23
  4. Vitalij9

    Vitalij9 Bit poster

    Messages:
    3
    Hello,
    Have used migration assistant, when trying to enter license key of PD on new Mac receive message "Server reject your request".
    Please help to solve this issue
     
    Vitalij9, Mar 12, 2025 at 12:08 PM
    #24
  5. BradF2

    BradF2 Bit poster

    Messages:
    7
    I am on a mac pro 7,1 os 15.3.2
     
    BradF2, Mar 12, 2025 at 2:06 PM
    #25
  6. BradF2

    BradF2 Bit poster

    Messages:
    7
    Parallels Reference #466179152
     
    BradF2, Mar 12, 2025 at 5:29 PM
    #26
  7. BradF2

    BradF2 Bit poster

    Messages:
    7
    parallels-desktop-license-1.png
     
    BradF2, Mar 12, 2025 at 5:53 PM
    #27
  8. Vitalij9

    Vitalij9 Bit poster

    Messages:
    3
    Kind reminder
     
    Vitalij9, Mar 13, 2025 at 4:17 AM
    #28
  9. BradF2

    BradF2 Bit poster

    Messages:
    7
    Parallels Reference #466179152
    You can see that the license is linked to that email address. Please correct the issue on your side.
     
    BradF2, Mar 13, 2025 at 12:18 PM
    #29
  10. BradF2

    BradF2 Bit poster

    Messages:
    7
    Hello Parallels
    At this point, can I cancel my current license and purchase a new one? Want to be sure that the one registered at bfernbaugh@intrastage.com does not auto renew on 5/29/2025. Can you advise on how I can accomplish this?
     
    BradF2, Mar 16, 2025 at 5:40 PM
    #30
  11. Vitalij9

    Vitalij9 Bit poster

    Messages:
    3
    Hello,
    Have used migration assistant, when trying to enter license key of PD on new Mac receive message "Server reject your request".
    Please help to solve this issue
     
    Vitalij9, Mar 17, 2025 at 10:26 AM
    #31
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