Activation issue

Discussion in 'Installation and Configuration of Parallels Desktop' started by ThomasL6, Feb 16, 2017.

  1. ThomasL6

    ThomasL6 Bit poster

    Messages:
    2
    I was running Parallels 11 on my early 2009 iMac and bought an activation code today, but the activation key can't be used in Parallels 11. Request for help.
    I also tried to install Parallels 12, but I'm running OSX 10.9.5 and unable to do so.
     
    ThomasL6, Feb 16, 2017
    #1
  2. Maria@Parallels

    Maria@Parallels

    Messages:
    8,688
    Hi, could you please provide us with the license key via the private message?
    Also did you get any error message during the activation?
     
    Maria@Parallels, Feb 17, 2017
    #2
  3. ThomasL6

    ThomasL6 Bit poster

    Messages:
    2
    How to sent a private message in forum? I can't locate it.
     
    ThomasL6, Feb 17, 2017
    #3
  4. Swati@Parallels

    Swati@Parallels

    Messages:
    360
    Please check and reply your private message so that we can assist you further.
     
    Swati@Parallels, Feb 18, 2017
    #4
  5. MoazzemH

    MoazzemH Bit poster

    Messages:
    2
    Watch some tutorial video on YouTube to get perfect solution.
     
    MoazzemH, Feb 18, 2017
    #5
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi MmoazzemH, Let us know if you have any questions about the product, we are here to help!
     
    PaulChristopher@Parallels, Feb 18, 2017
    #6
  7. Maria@Parallels

    Maria@Parallels

    Messages:
    8,688
    Hi, could you please provide us with the error message which you get during the activation? If you can provide us with the screenshot it will be great.
     
    Maria@Parallels, Mar 13, 2017
    #7

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