An unexpected error occurred when initializing Parallels Tools.

[Parallels User]

>>> Message has been deleted by the user <<<

 

[Arun@Parallels]

Hi @RafaelH1 , please check this article and check if that works.

 

[Parallels User]

>>> Message has been deleted by the user <<<

 

[Sathiya@Parallels]

Hi Arun,

I am using Windows 10 in my virtual machine. The instruction you sent is for linux. Am I missing something ?!

Thanks!

Please remove the existing BootCamp based virtual machine. Then create a new BootCamp based virtual machine and check if it helps.

 

[Ajith1]

Hi RafaelH1,
If the issue still persists after following instructions, refer to this article to create a problem report and share it here.

 

[Maria@Parallels]

This error has started to appear for me also.
I've generated and submitted a techincal report per your instructions (ref 315831118)

Hi, did you checked and tried the solution above: Remove and recreate a Boot camp based VM?

 

[Maria@Parallels]

Yes, I deleted my VM and created a new one. Error didn't go away.

Then please generate the problem report right after the issue reproducing.
Please reply us back with the report ID.

 

[Maria@Parallels]

I already did this. (See my post from Saturday.)

Neil

Sorry my bad, did you shut down your Bootcamp based VM completely, shut down, not suspend?

 

[Maria@Parallels]

I already did this. (See my post from Saturday.)

Neil

Also this issue has been escalated to the Parallels Engineering team and once we get any updates we will share it with you.

 

[MichaelR43]

I now have this issue too. I sent a technical report 316350559
thanks

 

[Maria@Parallels]

I now have this issue too. I sent a technical report 316350559
thanks

Thanks a lot for your report. I've provided Parallels Engineering team with this tech info.
Once we get any updates, I'll contact you.

 

[Maria@Parallels]

Thanks for passing on.

Yes, I always shut down the VM completely.

Thanks for the additional info. Issue is under investigation.

 

[MortenO1]

I also experience this issue. Tried all the above things - nothing works

 

[Maria@Parallels]

I also experience this issue. Tried all the above things - nothing works

Hi, please generate the problem report and reply us back with the report ID.
Also please create report right after the issue reproduced.

 

[fishmonkey]

same issue here...

 

[KyleO1]

Report ID:317877519

Same problem here, noticed it a week ago. When booted as a parallels VM Windows indicates it is no longer activated. I tried deleting the VM and creating it again but got the same error still.

 

[fishmonkey]

i doubt that recreating the VM is a good solution as for various other reasons i have recreated the VM multiple times and the same error message appears 100% of the time...

 

[Maria@Parallels]

i doubt that recreating the VM is a good solution as for various other reasons i have recreated the VM multiple times and the same error message appears 100% of the time...

could you generate the problem report please and reply us back with the report ID?

 

[Maria@Parallels]

Report ID:317877519

Same problem here, noticed it a week ago. When booted as a parallels VM Windows indicates it is no longer activated. I tried deleting the VM and creating it again but got the same error still.

thanks a lot for the provided info and the tech. report. I've transferred it to the engineering team for the further investigation.

 

[TyT]

Report id: 318140439

same issue here, creating again does not solve the error. Can't activate virtual windows either.