Automatic Renewal - refund

R

RichardQ

I was charged today for an automatic renewal of Parallels Desktop Pro. I am requesting an immediate refund and cancellation. I have attempted to use both the Cleverbridge and Parallels refund processes, but each directs me back to the other, preventing me from submitting a valid refund request. Could a Parallels representative please contact me by private message so I can provide my order details?
 
Hello @RichardQ,
Thank you for reaching out.
We have assisted with your query via ticket number 5743865.
Should you have any queries related to the refund, please let us know.
Thanks
 
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