BUG: Clipboard manager has ??? on preview, when copy from VSCode

Hello lineveS,

To aid us in troubleshooting this further, please collect a technical report while the issue is being reproduced (click the Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.

 

Hi lineveS,

Thank you for your patience.
Please be informed that we have run tests on this issue on different Mac computers but have been unable to reproduce it.

We observed that your host Mac's operating system is currently macOS 14.2.1

Kindly update to the latest version of MacOS Sonoma and attempt to reproduce this issue.

 

Hi lineveS,

Please note that a new version of Parallels Toolbox has been released (6.6.2).

Additionally, Kindly update your application by following the steps provided below:
- Click the Parallels Toolbox icon (See screenshot) > Settings (Gear) icon > Check for updates


Please collect an additional Technical report for our investigation. This time from the Toolbox application itself (see screenshot).
- To do this, reproduce the issue and collect a technical report (click the Parallels Toolbox icon > Settings (Gear) icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.

 

Thank you for the provided data Lineve.

Indeed, it appears to require some more in-depth investigation so we have referred this issue to our Development Team.

As soon as we have an update regarding this issue, we will reach out to you.

One last question please. When this issue occurs, what happens if you copy the code from the clipboard preview and attempt to paste it into Vscode or a different application? Does it paste the actual code or the "?????" characters?

 

Thank you for your feedback.

As soon as we have an update, we will get back to you.