Cannot activate Parallels 11

Discussion in 'Installation and Configuration of Parallels Desktop' started by CarloM9, Jan 17, 2023.

  1. CarloM9

    CarloM9 Bit poster

    Messages:
    1
    Parallels 11 was working well. But now i was prompted to enter the license key again. Then I got an error that the connection ist not possible (known issue). I logged out and deleted the files in system library as suggested. But activation still does not work.
    The Macbook is the same, the System is the same, activation key get's a green hook...

    Please tell me what to do.
    My daughter need's Windows urgently for school.
     
    CarloM9, Jan 17, 2023
    #1
  2. Aydaskhan Asochakov

    Aydaskhan Asochakov Staff Member

    Messages:
    177
    Greetings,
    We are sorry for the delay in response.
    Let us inform you that we do not support Parallels Desktop anymore.
    Kindly check this article regarding that: https://kb.parallels.com/en/123560
    However, we advising you to check this article for a solution: https://kb.parallels.com/en/113744
    Should you have any additional questions, let us know.
    Have a wonderful week!
     
    Aydaskhan Asochakov, Jan 19, 2023
    #2
  3. ChristianW32

    ChristianW32 Bit poster

    Messages:
    1
    Hello,
    it seems I have the same problem with parallels desktop 11.
    It's impossible to activate it again. It seems that Parallels has shut off the activation server for parallels desktop 11.
    Please tell me how I can get Parallels Desktop 11 running again!
    Ports are open, no Proxy is used, license file deleted/renewed like in the linked article, Internet is working properly only Parallels can't get a connection.
    How can I get my bought version running again?
    Best regards
     
    ChristianW32, Jan 23, 2023
    #3

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