Cannot deactivate subscription due to "product key being registered to a different account"

J

JuniperT

Bit poster
This is definitely not the case as I have the email with the initial product key when I signed up. Reading the forums looks like multiple people have been having a similar issue and it is a problem on Parallels end.
Very unhappy with having to go to a forum to get support's attention just to cancel a subscription.
 
JuniperT said:
This is definitely not the case as I have the email with the initial product key when I signed up. Reading the forums looks like multiple people have been having a similar issue and it is a problem on Parallels end.
Very unhappy with having to go to a forum to get support's attention just to cancel a subscription.
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Hello.

Please check your personal message inbox, and reply to us at your convenience.

Thank you!
 
Avinash Bundhoo said:
Hello.

Please check your personal message inbox, and reply to us at your convenience.

Thank you!
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Hello! I have a permanent license for parallels desktop 14. Will it be enough for me to buy an upgrade to version 20 or do I need to buy a full license again?
 
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