Hi, I've been running into the issue as photos below https://photos.app.goo.gl/g9idxo3Kss6wdQgD7 I tried many different ways (different devices, different USB ports) but it seemed only MacOS could detect the device. However, when I plugged in a normal USB flash drive, windows 10 recognised it without any issue (USB flash drive storage shown in my computer) Please help !!!