Cannot print multiple copies

Discussion in 'Windows Guest OS Discussion' started by byundt, Sep 3, 2018.

  1. byundt

    byundt Bit Poster

    Messages:
    7
    Using Epson WF-7520 printer with Windows 10 Pro, Parallels 14 on MacBook Pro 15" late 2016. When specify printing multiple copies I only get one using Windows Word 2016 version 1809 Buildl 10823.20000 (64-bit Office Insider)/Office 365. Can print multiple copies using Mac Word 2016 no problem. This feature used to work in Parallels 13, but stopped working after I upgraded.

    Is this a bug, or a configuration error on my part?
     
  2. xiadan

    xiadan

    Messages:
    1
    I have the same problem with HP printer, I guess it's a general print driver issue
     
  3. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,142
    Hi @byundt, please start the Windows virtual machine and go to the top menu bar, click on Actions--> Configure--> Hardware--> Share Printer--> please enable the " Show page setup before printing " and check if it helps.
     
  4. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,142
    Hi @xiadan, to isolate the issue, please try to give a test print from Notepad on your Windows and check if the same issue happens and keep us posted.
     

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