Can't change email address on account

Discussion in 'General Questions' started by EricN7, May 5, 2020.

  1. EricN7

    EricN7 Bit poster

    Messages:
    1
    Hi All,
    Currently experiencing issue changing my account e-mail. I keep getting a "Your account email cannot be changed at the moment. Contact support for assitance"

    Any help?

    Thanks,
     
  2. Hello,
    could you share with us your old email and the new one via the private message, we will help you to change it.
     
  3. Munich_Christoph

    Munich_Christoph Bit poster

    Messages:
    1
    Having the same problem, my old mail address doesn't exist anymore so I can't change it. How can I send you the old and the new one via private message?
    Thanks
    Christoph
     
  4. MaxB73

    MaxB73 Bit poster

    Messages:
    1
    Hello Maria,
    I also cannot change my e-mail address, because it is not existing anymore. Pls support. Thx.
    Max
     
  5. Hello,
    please reply us back with your new and old email addresses via the private message
     
  6. Hello,
    please reply me back via the private message.
     
  7. cjw1

    cjw1 Bit poster

    Messages:
    2
    Having the same problem, my old mail address doesn't exist anymore so I can't change it.
    How do you use via the private message?
     
  8. I just sent you a private message, please check your inbox and reply.
     
  9. Patrick30

    Patrick30 Bit poster

    Messages:
    1
    I have also the same issue that my mail address doesn't exist anymore. Can you help me as well?
     
  10. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    470
    Hello,
    Thank you for the provided feedback.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     
  11. AlbertoR3

    AlbertoR3 Bit poster

    Messages:
    1
    I have the same issue. Can't change email address, can help me please?
     
  12. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    470
    Hello,
    Thank you for the provided feedback.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     

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