I need additional information like
* an XML file with a copy of system profile: Applications --> Utilities --> System Profiler --> File --> Save as
* Guest OS full version with SP included (if they are);
* a copy of /home/<username>/Documents/Parallels/<VM name>/<GuestVM>.pvs
* Archive of /Library/Parallels/bugreports/ (right click on folder --> Create Archive)
or ~/Library/Parallels/bugreports/
* /Library/Logs/panic.log
or ~/Library/Logs/CrashReporter/Parallels.crash.log from the Mac side;
Please provide this information in private message
Please not information requested can contain personal information and you probably prefer not to provide it here but create ticket in support
Not sure I remember what, but i backtracked a couple of steps and unclicked something, went forward and it worked. I'll try to figure out what it was that I did and post a response.